One of the largest banks in India Leverages AutomationEdge RPA to Automate Bank Account Closure Process
AutomationEdge has helped automate the Account Closure process at one of the largest banks in India, with dominant positions in consumer banking. In this process customer’s saving bank account is closed on a service request received from the branch on their application. Account closure details are updated on the banking application. It also covers multiple exceptional scenarios during account closure. Service request ticket status also gets updated with generated transaction id and solution id, once the account is closed. During process exception, the robot stops the process execution, and branches are notified for further response.