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Transitioning to Hyperautomation – Key strategies by Gartner

Quite recently, Gartner shared a reprint on the necessity for the enterprise architecture and technology innovation leaders to look beyond Robotic process automation (RPA) and target on delivering end-to-end automation. This is more of a strategically defined approach and the focus lies on both the tactical and strategic goals of an Enterprise. This essentially involves [...]

By |2020-05-14T08:20:43+00:00April 28th, 2020|Artificial Intelligence, IT Automation, RPA|

Hyperautomation – A step beyond Robotic Process Automation (RPA)

Automation has become one of the most important technologies for digital enterprises. Robotic process automation (RPA) tools have made its way to almost every organization to make process automation easier.Prior to RPA, organizations have relied on complex code for automation, but RPA has made it easier to implement and adopt. RPA bots work like a [...]

By |2020-03-31T05:12:38+00:00March 30th, 2020|Artificial Intelligence, RPA|

How RPA Solutions Help Contact Center to Meet Customer Expectations

If you have ever worked in a contact center, you will agree with us that it is a tough task to be a customer service representative (CSR) today. A CSR performs a range of duties – from helping the customers on the phone while juggling between different computer systems to ensuring compliance with the [...]

By |2019-11-05T07:10:04+00:00August 5th, 2019|Artificial Intelligence, RPA|

Leverage RPA & AI to Automate Media Invoice Processing

To stay ahead of the competitor, companies need to invest a lot in branding and promotion. To market 100s of brands and products to the customers, companies use various marketing channels like TV, newspaper, social media, events, etc. Just for the TV Commercials, the company’s media services team communicates with multiple agencies, channels and third [...]

By |2019-10-22T05:43:53+00:00July 12th, 2019|Artificial Intelligence, RPA|

Leveraging RPA in Insurance beyond Operational Efficiency

Call it adopting to Robotic process automation or settling for it, RPA is here to stay. According to a report put forth by Transparency market research, the IT-enabled Robotic Process Automation (RPA) market has been growing rapidly at a CAGR of 60.5% from 2014 and is expected to reach US$5 billion by 2020. The figures [...]

By |2019-10-22T06:31:54+00:00December 24th, 2018|Artificial Intelligence, Banking & Insurance, RPA|

How Automation, AI, and Machine Learning Are Changing Business Operations

Deep Impact. These words best describe the extent that automation, AI, and machine learning has penetrated people’s lives. Technology is involved in nearly all of the conveniences you enjoy today. Intelligent automation has radically changed the way personal and business affairs are conducted. For businesses especially, integrating automation, AI, and machine learning (ML) in [...]

By |2019-10-22T06:37:53+00:00December 17th, 2018|Artificial Intelligence|

Artificial Intelligence for Banking, Insurance and Financial Services

Artificial Intelligence and Robotic Process Automation together became the biggest technology revolution for industries nowadays. The applications that have cognitive capabilities, deals with creating software with self-learning capabilities that are able to recognize their environment and solve problems, like humans. Artificial Intelligence will naturally alter the banking, insurance and other financial services over next few [...]

By |2020-01-06T05:53:31+00:00November 22nd, 2018|Artificial Intelligence, Banking & Insurance, RPA|

Intelligent Automation Technologies To Have Most Impact On Digital Businesses in 2019

In the latest technology trend, organizations are looking for the intelligent automation tools to solve business challenges, increase productivity, efficiency, and accuracy which results in a benefit to the organization. CIO’s and IT leaders are finding the innovative way to leverage the technologies such as intelligent automation, machine learning and predictive analytics, which are [...]

By |2020-01-14T07:45:01+00:00November 16th, 2018|Artificial Intelligence, Chatbot, RPA|

How AI Chatbot Is Transforming Customer Care industry

The success of any business lies in its Customer relationship management strategies. With the advancement of cognitive technologies such as artificial intelligence, chatbot, natural language processing (NLP), intelligent automation of customer care services has become priority for businesses. AI has been integrated within the platforms that aid in the smooth running of businesses. According to [...]

By |2019-10-22T09:13:38+00:00February 8th, 2018|Artificial Intelligence, Banking & Insurance, Chatbot, RPA|