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Automate Credit Card Processing to Enhance Customer Experience

As more and more countries push their initiatives related to a cashless economy, the payment card industry is expected to grow by leaps and bounds in the coming years. However, the current industry is crippled with its own set of challenges. In this article, we will have a closer look at how banking process automation [...]

By |2019-10-22T05:10:20+00:00October 16th, 2019|Banking & Insurance, RPA|

Leveraging RPA in Insurance beyond Operational Efficiency

Call it adopting to Robotic process automation or settling for it, RPA is here to stay. According to a report put forth by Transparency market research, the IT-enabled Robotic Process Automation (RPA) market has been growing rapidly at a CAGR of 60.5% from 2014 and is expected to reach US$5 billion by 2020. The figures [...]

By |2019-10-22T06:31:54+00:00December 24th, 2018|Artificial Intelligence, Banking & Insurance, RPA|

Artificial Intelligence for Banking, Insurance and Financial Services

Artificial Intelligence and Robotic Process Automation together became the biggest technology revolution for industries nowadays. The applications that have cognitive capabilities, deals with creating software with self-learning capabilities that are able to recognize their environment and solve problems, like humans. Artificial Intelligence will naturally alter the banking, insurance and other financial services over next few [...]

By |2019-10-22T06:58:10+00:00November 22nd, 2018|Artificial Intelligence, Banking & Insurance, RPA|

RPA for Anti-money Laundering

RBI has made mandatory to comply with the Bank Secrecy Act and should implement Anti-Money Laundering (AML) rules. The purpose of the AML rules are to help detect and report suspicious activities including the predicate offenses to money laundering such as securities fraud, market manipulation, etc. The latest technologies like Robotic Process Automation (RPA), machine learning, analytics and [...]

By |2019-11-05T07:20:38+00:00March 16th, 2018|Banking & Insurance, RPA|

How AI Chatbot Is Transforming Customer Care industry

The success of any business lies in its Customer relationship management strategies. With the advancement of cognitive technologies such as artificial intelligence, chatbot, natural language processing (NLP), intelligent automation of customer care services has become priority for businesses. AI has been integrated within the platforms that aid in the smooth running of businesses. According to [...]

By |2019-10-22T09:13:38+00:00February 8th, 2018|Artificial Intelligence, Banking & Insurance, Chatbot, RPA|