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How AI with IT Automation can transform towards Digital Innovation

In the competitive and highly regulated industries, companies need to utilize every opportunity to stay ahead of the competition. IT administrators are doing the same tasks again and again. They are frustrated by their increasing workload, and they don’t have any challenging or rewarding work. AI-powered IT Automation is an innovative approach that automates the [...]

By |2019-11-21T11:16:29+00:00November 21st, 2019|IT Automation|

Transforming Enterprise Service Management with Cognitive Technologies

In the competitive and highly regulated industries, organizations need to utilize every opportunity they can to stay ahead of the competition. Due to shrinking budgets and increasing IT demands, organizations are moving towards IT process automation which will help to improve service desk efficiency, meet SLAs and reduce costs. The Service Desk automation solutions like [...]

By |2019-10-22T07:43:37+00:00October 22nd, 2018|IT Automation|

IT & Non-IT process automation in IT Service Desk

If you are working in the corporate world, you must have spent valuable time on mundane tasks which you’d rather spend on quality work. Whether it’s manually entering data, creating tickets into systems or checking email to make sure you don’t miss important thread. We’ve all been there. It’s clear that automating tasks across [...]

By |2019-10-22T08:01:14+00:00August 30th, 2018|IT Automation|

How RPA is Impacting Today’s Enterprise Workplace

"Today, companies of all sizes understand the need and value of automating the basic and core business processes that were unacceptable to be automated, but our future workforce would want all possible integration and automation at an enterprise level”. As all the companies are becoming more and more competitive and also demand an upper [...]

By |2019-10-22T08:16:35+00:00April 23rd, 2018|Digital Enterprise, IT Automation, RPA|

AutomationEdge in Remedyforce Technology Ecosystem

AutomationEdge has rich integration with Remedyforce service desk. We have wizard to integrate Remedyforce forms and fields with automation actions – no coding or development needed to exploits ready automation actions bundled with AutomationEdge. We are glad to see that BMC has included us in Technology Ecosystem of Remedyforce. The related post is here [...]

By |2018-07-05T12:14:05+00:00March 21st, 2016|Digital Enterprise, IT Automation|

Value of IT automation – Cost Reduction, Faster Speed of Response to Business and Reduced Risk

IT teams and IT outsourcers keep on adding resources and costs to handle current and future demand from IT. Most of the IT budget goes in keeping the lights on and most of that budget is consumed in IT manpower. How can IT organizations meet the challenge of delivering value at reduced cost? How [...]

By |2020-01-06T06:19:22+00:00February 10th, 2016|Digital Enterprise, IT Automation|