In the competitive and highly regulated industries, organizations need to utilize every opportunity they can to stay ahead of the competition. Due to shrinking budgets and increasing IT demands, organizations are moving towards IT process automation which will help to improve service desk efficiency, meet SLAs and reduce costs. The Service Desk automation solutions like [...]
If you are working in the corporate world, you must have spent valuable time on mundane tasks which you’d rather spend on quality work. Whether it’s manually entering data, creating tickets into systems or checking email to make sure you don’t miss important thread. We’ve all been there.It’s clear that automating tasks across business functions [...]
"Today, companies of all sizes understand the need and value of automating the basic and core business processes that were unacceptable to be automated, but our future workforce would want all possible integration and automation at an enterprise level”. As all the companies are becoming more and more competitive and also demand an upper hand [...]
AutomationEdge has rich integration with Remedyforce service desk. We have wizard to integrate Remedyforce forms and fields with automation actions – no coding or development needed to exploits ready automation actions bundled with AutomationEdge. We are glad to see that BMC has included us in Technology Ecosystem of Remedyforce. The related post is here [...]
IT teams and IT outsourcers keep on adding resources and costs to handle current and future demand from IT. Most of the IT budget goes in keeping the lights on and most of that budget is consumed in IT manpower. How can IT organizations meet the challenge of delivering value at reduced cost? How [...]
