Who thought that one day we'd have entirely remote teams? - No one. Since COVID-19 hit us and the impacts are being felt by humans isolating, fighting and surviving - remote working is not just a trend, but a reality for everyone. While all departments do follow processes and ways of working, the IT department [...]
Quite recently, Gartner shared a reprint on the necessity for the enterprise architecture and technology innovation leaders to look beyond Robotic process automation (RPA) and target on delivering end-to-end automation. This is more of a strategically defined approach and the focus lies on both the tactical and strategic goals of an Enterprise. This essentially involves [...]
Right now, everything in the WORLD has stopped and everyone is talking about COVID-19 and its impact on the business and the economy. Thought leaders think, it’ll surpass the impact caused by 2008 slowdown. As a matter of the fact, price one of the important commodities in running economies i.e. oil (Live value) has gone [...]
The Quarantine period has just started and we see many companies and professionals continuing their work from Home Office. What appears to be a simple physical change, leads to a series of actions developed by the IT Department. From the hardware part to the access and registration into internal systems, all of this being done [...]
In the competitive and highly regulated industries, companies need to utilize every opportunity to stay ahead of the competition. IT administrators are doing the same tasks again and again. They are frustrated by their increasing workload, and they don’t have any challenging or rewarding work. AI-powered IT Automation is an innovative approach that automates the [...]
In the competitive and highly regulated industries, organizations need to utilize every opportunity they can to stay ahead of the competition. Due to shrinking budgets and increasing IT demands, organizations are moving towards IT process automation which will help to improve service desk efficiency, meet SLAs and reduce costs. The Service Desk automation solutions like [...]
If you are working in the corporate world, you must have spent valuable time on mundane tasks which you’d rather spend on quality work. Whether it’s manually entering data, creating tickets into systems or checking email to make sure you don’t miss important thread. We’ve all been there. It’s clear that automating tasks across [...]
"Today, companies of all sizes understand the need and value of automating the basic and core business processes that were unacceptable to be automated, but our future workforce would want all possible integration and automation at an enterprise level”. As all the companies are becoming more and more competitive and also demand an upper [...]
AutomationEdge has rich integration with Remedyforce service desk. We have wizard to integrate Remedyforce forms and fields with automation actions – no coding or development needed to exploits ready automation actions bundled with AutomationEdge. We are glad to see that BMC has included us in Technology Ecosystem of Remedyforce. The related post is here [...]
IT teams and IT outsourcers keep on adding resources and costs to handle current and future demand from IT. Most of the IT budget goes in keeping the lights on and most of that budget is consumed in IT manpower. How can IT organizations meet the challenge of delivering value at reduced cost? How [...]
