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How RPA Solutions Help Contact Center to Meet Customer Expectations

If you have ever worked in a contact center, you will agree with us that it is a tough task to be a customer service representative (CSR) today. A CSR performs a range of duties – from helping the customers on the phone while juggling between different computer systems to ensuring compliance with the regulatory [...]

By |2019-09-04T06:56:29+00:00August 5th, 2019|Artificial Intelligence, RPA|

Leverage RPA & AI to Automate Media Invoice Processing

To stay ahead of the competitor, companies need to invest a lot in branding and promotion. To market 100s of brands and products to the customers, companies use various marketing channels like TV, newspaper, social media, events, etc. Just for the TV Commercials, the company’s media services team communicates with multiple agencies, channels and [...]

By |2019-07-19T06:39:26+00:00July 12th, 2019|Artificial Intelligence, RPA|

How to Reduce TCO of RPA Implementation

For starters, RPA or Robotic Process Automation is the technology that uses a robot or computer software to emulate a certain set of actions that a human will perform in order to execute a business process. RPA robots interpret, communicate, and trigger responses with other systems in a similar way as humans do. Even better: [...]

By |2019-07-09T07:52:48+00:00July 8th, 2019|RPA|

How AI-Powered RPA can Work Over Traditional RPA

The various organizations from different verticals are benefited significantly after implementing RPA. They multiplied the productivity of resources where RPA does repetitive tasks faster with accuracy. The resource can perform more innovative tasks allowing more profit to businesses. By automating well-defined tasks like creating a user in SAP or restart a server and operating [...]

By |2019-09-04T07:18:45+00:00June 12th, 2019|RPA|

10 Best Use Cases to Automate using RPA in 2019

Robotic Process Automation (RPA) is a system that allows businesses to automate processes and tasks that are typically carried out by employees. This system can work across different applications, platforms, and departments. RPA integrates well with the existing IT infrastructure and doesn’t require any additional installations. Companies don’t have to invest heavily to automate [...]

By |2019-06-25T09:31:57+00:00May 31st, 2019|RPA|

Leveraging RPA in Insurance beyond Operational Efficiency

Call it adopting to Robotic process automation or settling for it, RPA is here to stay. According to a report put forth by Transparency market research, the IT-enabled Robotic Process Automation (RPA) market has been growing rapidly at a CAGR of 60.5% from 2014 and is expected to reach US$5 billion by 2020. The [...]

By |2019-06-25T09:24:55+00:00December 24th, 2018|Artificial Intelligence, Banking & Insurance, RPA|

Artificial Intelligence for Banking, Insurance and Financial Services

Artificial Intelligence and Robotic Process Automation together became the biggest technology revolution for industries nowadays. The applications that have cognitive capabilities, deals with creating software with self-learning capabilities that are able to recognize their environment and solve problems, like humans. Artificial Intelligence will naturally alter the banking, insurance and other financial services over next few [...]

By |2019-06-25T09:16:54+00:00November 22nd, 2018|Artificial Intelligence, Banking & Insurance, RPA|

Intelligent Automation Technologies To Have Most Impact On Digital Businesses in 2019

In the latest technology trend, organizations are looking for the intelligent automation tools to solve business challenges, increase productivity, efficiency, and accuracy which results in a benefit to the organization. CIO’s and IT leaders are finding the innovative way to leverage the technologies such as intelligent automation, machine learning and predictive analytics, which are the [...]

By |2019-06-25T09:33:29+00:00November 16th, 2018|Artificial Intelligence, Chatbot, RPA|