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AutomationEdge Virtual Agent for SAP

Organizations are adding new technologies to the automation like AI, ML and NLP to move beyond the RPA. With conversational AI and NLP technology they understand the natural language and automate the tasks. The speech enabled application, can perform the interactions like a human between user and the computer. Enterprise virtual [...]

By |2020-09-22T14:38:42+00:00September 21st, 2020|Chatbot, RPA|

Why Has “Shift Left” Failed In ITSM And How Can It Be Reversed?

The common expectations of the customers who have invested in IT Service Management systems are to resolve the tickets as quickly as possible and with reduced cost. What is Shift Left approach in ITSM? This approach involves the resolution of tickets by frontline less expensive support technicians and also the support [...]

By |2020-08-12T12:53:28+00:00August 11th, 2020|Digital Enterprise, IT Automation, RPA|

Intelligent Automation Technologies To Have Most Impact On Digital Businesses in 2020

With the rising competition in the market, enterprises today no longer want to limit their abilities to traditional automation. In the latest technology trend, organizations are looking for the intelligent automation tools to solve business challenges, increase productivity, efficiency, and accuracy which results in a benefit to the organization. CIO’s and [...]

By |2020-08-12T12:59:27+00:00August 4th, 2020|Artificial Intelligence, Chatbot, RPA|

20 Unparalleled Benefits of RPA and AI To Digital Business

The massive transition in the functioning of businesses in the recent years due to digital transformation has led to the rapid adoption of advanced technological solutions by companies for their survival. When the market around you is running at the pace of light, you cannot afford to spend days and hours on [...]

By |2020-08-12T13:24:48+00:00July 24th, 2020|Artificial Intelligence, IT Automation, RPA|

Chatbot And Virtual Assistant, Are They Different?

Artificial Intelligence is making huge waves in virtually every industry around the world. The idea that technology can directly interact with customers, give them the information they need and even address some of their challenges are both intriguing and exciting. Consequently, terms like AI Chatbots, Robot, and Virtual Agent (Assistant) are [...]

By |2020-08-12T13:19:53+00:00July 2nd, 2020|Artificial Intelligence, Chatbot, RPA|

6 Ways To Successfully Manage Remote IT Team

Who thought that one day we'd have entirely remote teams? - No one. Since COVID-19 hit us and the impacts are being felt by humans isolating, fighting and surviving - remote working is not just a trend, but a reality for everyone. While all departments do follow processes and ways of working, [...]

By |2020-08-12T13:39:54+00:00April 30th, 2020|IT Automation, RPA|

Transitioning to Hyperautomation – Key strategies by Gartner

Quite recently, Gartner shared a reprint on the necessity for the enterprise architecture and technology innovation leaders to look beyond Robotic process automation (RPA) and target on delivering end-to-end automation. This is more of a strategically defined approach and the focus lies on both the tactical and strategic goals of an Enterprise. [...]

By |2020-08-12T13:44:28+00:00April 28th, 2020|Artificial Intelligence, IT Automation, RPA|

Covid-19 Crisis Management using RPA Technology

Right now, everything in the WORLD has stopped and everyone is talking about COVID-19 and its impact on the business and the economy. Thought leaders think, it’ll surpass the impact caused by 2008 slowdown. As a matter of the fact, price one of the important commodities in running economies i.e. oil (Live [...]

By |2020-08-12T13:48:31+00:00April 28th, 2020|IT Automation, RPA|

Hyperautomation – A step beyond Robotic Process Automation (RPA)

Automation has become one of the most important technologies for digital enterprises. Robotic process automation (RPA) tools have made its way to almost every organization to make process automation easier. Prior to RPA, organizations have relied on complex code for automation, but RPA has made it easier to implement and adopt. [...]

By |2020-08-12T13:53:25+00:00March 30th, 2020|Artificial Intelligence, RPA|
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