{"id":15363,"date":"2021-10-26T05:32:30","date_gmt":"2021-10-26T05:32:30","guid":{"rendered":"https:\/\/aespanishprd.wpengine.com\/?page_id=15363"},"modified":"2021-10-26T11:13:56","modified_gmt":"2021-10-26T11:13:56","slug":"service-desk-automation","status":"publish","type":"page","link":"https:\/\/automationedge.com\/es\/service-desk-automation\/","title":{"rendered":"IT Service Desk Automation"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns fusion-no-small-visibility\" style=\"background-color: #e5eaed;background-image: url(&quot;https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Banner-Image.jpeg&quot;);background-position: center center;background-repeat: no-repeat;padding-top:11%;padding-right:5%;padding-bottom:11%;padding-left:5%;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"font-size:38px;margin-top:0px;margin-bottom:31px;\"><h1 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>IT Service Desk Automation<\/strong><\/h1><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.50;color:#000000;\"><p>Automating IT Service Desk for<br \/>\nMaximized Productivity<\/p><\/h3><\/div><div class=\"fusion-button-wrapper\"><style type=\"text\/css\">.fusion-button.button-1 .fusion-button-text, .fusion-button.button-1 i {color:#ffffff;}.fusion-button.button-1 .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-1:hover .fusion-button-text, .fusion-button.button-1:hover i,.fusion-button.button-1:focus .fusion-button-text, .fusion-button.button-1:focus i,.fusion-button.button-1:active .fusion-button-text, .fusion-button.button-1:active{color:#ffffff;}.fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:hover .fusion-button-icon-divider, .fusion-button.button-1:active .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-1:hover, .fusion-button.button-1:focus, .fusion-button.button-1:active{border-color:#ffffff;}.fusion-button.button-1 {border-color:rgba(255,255,255,0);border-radius:2px;}.fusion-button.button-1{background: #fc732d;}.fusion-button.button-1:hover,.button-1:focus,.fusion-button.button-1:active{background: #005c7a;}.fusion-button.button-1 .fusion-button-text {text-transform:uppercase;}<\/style><a class=\"fusion-button button-flat button-xlarge button-custom button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"#knowmore\" id=\"ae_banner_btn\"><span class=\"fusion-button-text\">Know More<\/span><i class=\"fa-arrow-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:right center;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns fusion-no-medium-visibility fusion-no-large-visibility\" style=\"background-color: rgba(255,255,255,0);background-image:linear-gradient(180deg, #e5eaed 0%,#e5eaed 100%);background-position: center center;background-repeat: no-repeat;padding-top:60px;padding-right:5%;padding-bottom:60px;padding-left:5%;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>IT Service Desk Automation<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:28px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:38px;color:#000000;\"><p>Automating IT Service Desk for<br \/>\nMaximized Productivity<\/p><\/h3><\/div><div class=\"fusion-button-wrapper\"><style type=\"text\/css\">.fusion-button.button-2 .fusion-button-text, .fusion-button.button-2 i {color:#ffffff;}.fusion-button.button-2 .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-2:hover .fusion-button-text, .fusion-button.button-2:hover i,.fusion-button.button-2:focus .fusion-button-text, .fusion-button.button-2:focus i,.fusion-button.button-2:active .fusion-button-text, .fusion-button.button-2:active{color:#ffffff;}.fusion-button.button-2:hover .fusion-button-icon-divider, .fusion-button.button-2:hover .fusion-button-icon-divider, .fusion-button.button-2:active .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-2:hover, .fusion-button.button-2:focus, .fusion-button.button-2:active{border-color:#ffffff;}.fusion-button.button-2 {border-color:rgba(255,255,255,0);border-radius:2px;}.fusion-button.button-2{background: #fc732d;}.fusion-button.button-2:hover,.button-2:focus,.fusion-button.button-2:active{background: #005c7a;}.fusion-button.button-2 .fusion-button-text {text-transform:uppercase;}<\/style><a class=\"fusion-button button-flat button-xlarge button-custom button-2 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"#knowmore\" id=\"ae_btn\"><span class=\"fusion-button-text\">Know More<\/span><i class=\"fa-arrow-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:50px;padding-right:5%;padding-bottom:40px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">The Global Cloud IT Service Management (ITSM) market size is predicted to reach up to a whopping $14.6 billion by 2025, increasing at a market growth rate of 20.3% CAGR. This clearly indicates the huge potential that RPA has in this industry.<\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">RPA, as the most potent technology, can transform all areas with digital IT capabilities, primarily centered around the IT Service desk. The overall impact of automation on the service desk promotes agility and improves process performance for optimum business profitability. With automation taking over, each processing activity is improvised to orchestrate data exchanges, remove manual intervention, and automate responses.<\/h3><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:15px 15px 15px 15px;border-radius:15px 15px 15px 15px;overflow:hidden;padding: 0px 0px 0px 0px;\"><div class=\"fusion-video fusion-youtube fusion-aligncenter\" style=\"max-width:600px;max-height:360px; width:100%\"><div class=\"video-shortcode\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/tVJucSHZplw?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-7{margin-top:0px!important;margin-bottom:31px!important;}}<\/style><div class=\"fusion-title title fusion-title-7 fusion-no-small-visibility fusion-no-medium-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#000000;\"><strong>The Struggle is Real for the IT Service Desk Team<\/strong><\/h2><\/div><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-8{margin-top:0px!important;margin-bottom:31px!important;}}<\/style><div class=\"fusion-title title fusion-title-8 fusion-no-large-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.45;color:#000000;\"><strong>The Struggle is Real for the IT Service Desk Team<\/strong><\/h3><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-5{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-5 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-5{width:100% !important;order : 0;}.fusion-builder-column-5 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-4{ padding-top : 40px;margin-top : 0px;padding-right : 0px;padding-bottom : 40px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns fusion-no-small-visibility fusion-no-medium-visibility\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:5%;padding-bottom:0px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>Rising customer demand<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">Customers today expect a certain level of preventive service with prompt delivery. They demand accurate resolution of the issues raised with low response time.<\/h3><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"264\" height=\"260\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Image_1.png\" class=\"img-responsive wp-image-15384\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_1-200x197.png 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_1.png 264w\" sizes=\"(max-width: 800px) 100vw, 264px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"264\" height=\"260\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Image_2.png\" class=\"img-responsive wp-image-15385\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_2-200x197.png 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_2.png 264w\" sizes=\"(max-width: 800px) 100vw, 264px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>Service delivery optimization<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">IT service desk operations will continue to be laborintensive as companies transition to a digital future. On average, first contact resolution at 74% in 2020, which is expected to rise in the near future. So optimization is the need of the hour to provide a better customer experience.<\/h3><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>Real-time communication<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">As per a survey, around 43% of IT service desk tracks user requests via email. With the list of work requests mounting, it is challenging for the managers to assure real-time communication.<\/h3><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"264\" height=\"260\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Image_3.png\" class=\"img-responsive wp-image-15386\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_3-200x197.png 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_3.png 264w\" sizes=\"(max-width: 800px) 100vw, 264px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\"><img decoding=\"async\" width=\"264\" height=\"260\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Image_4.png\" class=\"img-responsive wp-image-15387\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_4-200x197.png 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_4.png 264w\" sizes=\"(max-width: 800px) 100vw, 264px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>Rising cost of operations<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">The average cost of using a level 1 service desk agent to manually handle requests is $22. With employee involvement increasing every day, the cost of operations has multiplied eventually.<\/h3><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns fusion-no-large-visibility\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:5%;padding-bottom:0px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none\"><img decoding=\"async\" width=\"264\" height=\"260\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Image_1.png\" class=\"img-responsive wp-image-15384\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_1-200x197.png 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_1.png 264w\" sizes=\"(max-width: 800px) 100vw, 264px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-17 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>Rising customer demand<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-18 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">Customers today expect a certain level of preventive service with prompt delivery. They demand accurate resolution of the issues raised with low response time.<\/h3><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-6 hover-type-none\"><img decoding=\"async\" width=\"264\" height=\"260\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Image_2.png\" class=\"img-responsive wp-image-15385\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_2-200x197.png 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_2.png 264w\" sizes=\"(max-width: 800px) 100vw, 264px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-19 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>Service delivery optimization<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-20 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">IT service desk operations will continue to be laborintensive as companies transition to a digital future. On average, first contact resolution at 74% in 2020, which is expected to rise in the near future. So optimization is the need of the hour to provide a better customer experience.<\/h3><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-7 hover-type-none\"><img decoding=\"async\" width=\"264\" height=\"260\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Image_3.png\" class=\"img-responsive wp-image-15386\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_3-200x197.png 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_3.png 264w\" sizes=\"(max-width: 800px) 100vw, 264px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-21 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>Real-time communication<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-22 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">As per a survey, around 43% of IT service desk tracks user requests via email. With the list of work requests mounting, it is challenging for the managers to assure real-time communication.<\/h3><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-20 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-8 hover-type-none\"><img decoding=\"async\" width=\"264\" height=\"260\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Image_4.png\" class=\"img-responsive wp-image-15387\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_4-200x197.png 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Image_4.png 264w\" sizes=\"(max-width: 800px) 100vw, 264px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-21 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-23 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>Rising cost of operations<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-24 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">The average cost of using a level 1 service desk agent to manually handle requests is $22. With employee involvement increasing every day, the cost of operations has multiplied eventually.<\/h3><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:50px;padding-right:5%;padding-bottom:50px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-22 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:5px 5px 10px 12px #cccccc;;padding: 40px 40px 40px 40px;\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-25 fusion-no-small-visibility fusion-no-medium-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1;color:#000000;\"><strong>Potential Use Cases in IT Service Desk automation<\/strong><\/h2><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-26 fusion-no-large-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.45;color:#000000;\"><strong>Potential Use Cases in IT Service Desk automation<\/strong><\/h3><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-4 fusion-columns-total-4 fusion-content-boxes-1 content-boxes-icon-on-side content-left\" id=\"ae_content_boxes\" data-animationOffset=\"100%\" style=\"margin-top:0px;margin-bottom:0px;\"><style type=\"text\/css\">.fusion-content-boxes-1 .heading .content-box-heading {color:#383838;}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .fusion-read-more:hover:after,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .fusion-read-more:hover:before,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .fusion-read-more:hover,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .icon .circle-no,\n\t\t\t\t\t.fusion-content-boxes-1 .heading .heading-link:hover .content-box-heading {\n\t\t\t\t\t\tcolor: #000000;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .icon .circle-no {\n\t\t\t\t\t\tcolor: #000000 !important;\n\t\t\t\t\t}.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button {background: #005c7a;color: #ffffff;}.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button .fusion-button-text {color: #ffffff;}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon > span {\n\t\t\t\t\t\tbackground-color: #000000 !important;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .icon > span {\n\t\t\t\t\t\tborder-color: #000000 !important;\n\t\t\t\t\t}<\/style><div class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-3 col-md-3 col-sm-3 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Service-Desk-Tickets.png\" width=\"64\" height=\"64\" alt=\"\" \/><\/div><h3 class=\"content-box-heading\" style=\"font-size:20px;line-height:25px;padding-left:84px;\">ServiceDesk<br \/>\nTickets<\/h3><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-3 col-md-3 col-sm-3 fusion-content-box-hover \"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Email-routing.png\" width=\"64\" height=\"64\" alt=\"\" \/><\/div><h3 class=\"content-box-heading\" style=\"font-size:20px;line-height:25px;padding-left:84px;\">Email<br \/>\nRouting<\/h3><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-3 col-md-3 col-sm-3 fusion-content-box-hover \"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/End-user-support.png\" width=\"64\" height=\"64\" alt=\"\" \/><\/div><h3 class=\"content-box-heading\" style=\"font-size:20px;line-height:25px;padding-left:84px;\">End-user<br \/>\nSupport<\/h3><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-4 col-lg-3 col-md-3 col-sm-3 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Data-center.png\" width=\"64\" height=\"64\" alt=\"\" \/><\/div><h3 class=\"content-box-heading\" style=\"font-size:20px;line-height:25px;padding-left:84px;\">Data<br \/>\nCenter<\/h3><\/div><\/div><\/div><style type=\"text\/css\">\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .heading-link:hover .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box:hover .heading-link .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .icon i.circle-yes {\n\t\t\t\t\t\t\tbackground-color: #000000 !important;\n\t\t\t\t\t\t\tborder-color: #000000 !important;\n\t\t\t\t\t\t}<\/style><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-no-small-visibility fusion-no-medium-visibility fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-no-large-visibility fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:-20px;margin-bottom:-20px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_6 1_6 fusion-one-sixth fusion-column-first\" style=\"width:16.6666666667%;width:calc(16.6666666667% - ( ( 4% + 4% ) * 0.166666666667 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_2_3 2_3 fusion-two-third\" style=\"width:66.6666666667%;width:calc(66.6666666667% - ( ( 4% + 4% ) * 0.666666666667 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-3 fusion-columns-total-3 fusion-content-boxes-2 content-boxes-icon-on-side content-left\" id=\"ae_content_boxes\" data-animationOffset=\"100%\" style=\"margin-top:0px;margin-bottom:0px;\"><style type=\"text\/css\">.fusion-content-boxes-2 .heading .content-box-heading {color:#383838;}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .fusion-read-more:hover:after,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .fusion-read-more:hover:before,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .fusion-read-more:hover,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .icon .circle-no,\n\t\t\t\t\t.fusion-content-boxes-2 .heading .heading-link:hover .content-box-heading {\n\t\t\t\t\t\tcolor: #000000;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .icon .circle-no {\n\t\t\t\t\t\tcolor: #000000 !important;\n\t\t\t\t\t}.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button {background: #005c7a;color: #ffffff;}.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button .fusion-button-text {color: #ffffff;}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon > span {\n\t\t\t\t\t\tbackground-color: #000000 !important;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .icon > span {\n\t\t\t\t\t\tborder-color: #000000 !important;\n\t\t\t\t\t}<\/style><div class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Activity-scheduling.png\" width=\"64\" height=\"64\" alt=\"\" \/><\/div><h3 class=\"content-box-heading\" style=\"font-size:20px;line-height:25px;padding-left:84px;\">Activity<br \/>\nScheduling<\/h3><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover \"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Security-Operations-1.png\" width=\"64\" height=\"64\" alt=\"\" \/><\/div><h3 class=\"content-box-heading\" style=\"font-size:20px;line-height:25px;padding-left:84px;\">Security<br \/>\nOperations<\/h3><\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"100%\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Application-Support.png\" width=\"64\" height=\"64\" alt=\"\" \/><\/div><h3 class=\"content-box-heading\" style=\"font-size:20px;line-height:25px;padding-left:84px;\">Application<br \/>\nSupport<\/h3><\/div><\/div><\/div><style type=\"text\/css\">\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .heading-link:hover .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box:hover .heading-link .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .icon i.circle-yes {\n\t\t\t\t\t\t\tbackground-color: #000000 !important;\n\t\t\t\t\t\t\tborder-color: #000000 !important;\n\t\t\t\t\t\t}<\/style><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_6 1_6 fusion-one-sixth fusion-column-last\" style=\"width:16.6666666667%;width:calc(16.6666666667% - ( ( 4% + 4% ) * 0.166666666667 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"background-color: rgba(255,255,255,0);background-image: url(&quot;https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/BG_image.png&quot;);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:5%;padding-bottom:0px;padding-left:5%;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-23 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-27 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#fc732d;\"><strong>CASE STUDY<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-28 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:40px;color:#000000;\">Dubai\u2019s 3rd largest bank modernizes service desk with intelligent automation to automate more than 150 use cases.<\/h3><\/div><div class=\"fusion-button-wrapper\"><style type=\"text\/css\">.fusion-button.button-3 .fusion-button-text, .fusion-button.button-3 i {color:#ffffff;}.fusion-button.button-3 .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-3:hover .fusion-button-text, .fusion-button.button-3:hover i,.fusion-button.button-3:focus .fusion-button-text, .fusion-button.button-3:focus i,.fusion-button.button-3:active .fusion-button-text, .fusion-button.button-3:active{color:#ffffff;}.fusion-button.button-3:hover .fusion-button-icon-divider, .fusion-button.button-3:hover .fusion-button-icon-divider, .fusion-button.button-3:active .fusion-button-icon-divider{border-color:#ffffff;}.fusion-button.button-3:hover, .fusion-button.button-3:focus, .fusion-button.button-3:active{border-color:#ffffff;}.fusion-button.button-3 {border-color:rgba(255,255,255,0);border-radius:2px;}.fusion-button.button-3{background: #fc732d;}.fusion-button.button-3:hover,.button-3:focus,.fusion-button.button-3:active{background: #005c7a;}.fusion-button.button-3 .fusion-button-text {text-transform:uppercase;}<\/style><a class=\"fusion-button button-flat button-xlarge button-custom button-3 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/aespanishprd.wpengine.com\/case-study\/modernizing-it-service-desk\/\" id=\"ae_btn\"><span class=\"fusion-button-text\">Read case study<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-24 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-9 hover-type-none\"><img decoding=\"async\" width=\"493\" height=\"650\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/06\/Image_2-min.png\" class=\"img-responsive wp-image-14345\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/06\/Image_2-min-200x264.png 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/06\/Image_2-min-400x527.png 400w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/06\/Image_2-min.png 493w\" sizes=\"(max-width: 800px) 100vw, 493px\" \/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:5%;padding-bottom:50px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-25 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:5px 5px 10px 12px #cccccc;;padding: 40px 40px 40px 40px;\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-4 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-29 fusion-no-small-visibility fusion-no-medium-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1;color:#000000;\"><strong>Service Desk Automation using AutomationEdge<\/strong><\/h2><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-30 fusion-no-large-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.45;color:#000000;\"><strong>Service Desk Automation using AutomationEdge<\/strong><\/h3><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-5 fusion_builder_column_inner_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-31 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>Robust Automation<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-32 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.65;color:#707070;\">Automate 10-40% of IT service tickets, provide self-service to facilitate business users with a quick resolution, drive efficiency with ticket classification for email, IVR, &amp; chat-based tickets.<\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-6 fusion_builder_column_inner_1_3 1_3 fusion-one-third\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-33 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>Rapid Deployment<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-34 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.65;color:#707070;\">Customize rapidly with a rich library of ready 500+ connectors, &amp; integration with IT &amp; business applications, get tech assist to add humans in the loop for resolution.<\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-7 fusion_builder_column_inner_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-35 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:24px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>Integrated platform<\/strong><\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-36 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:17px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.65;color:#707070;\">Integrated service management in one place, inbuilt RPA &amp; iPaaS technology to automate 99% of applications in your infrastructure, reduced cost &amp; improved analytics.<\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:5%;padding-bottom:50px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-26 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:10px 10px 10px 10px;background-color:#fc732d;border-radius:10px 10px 10px 10px;overflow:hidden;box-shadow:5px 5px 10px 12px #cccccc;;padding: 40px 40px 50px 40px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-10 hover-type-none\"><img decoding=\"async\" width=\"80\" height=\"80\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Custom-Size-\u2013-1.png\" class=\"img-responsive wp-image-15383\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Custom-Size-\u2013-1-66x66.png 66w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Custom-Size-\u2013-1.png 80w\" sizes=\"(max-width: 80px) 100vw, 80px\" \/><\/span><\/div><div class=\"fusion-testimonials classic fusion-testimonials-1\" data-random=\"0\" data-speed=\"4000\" id=\"ae_orange_testimonial\"><style type=\"text\/css\">#fusion-testimonials-1 a{border-color:#ffffff;}#fusion-testimonials-1 a:hover, #fusion-testimonials-1 .activeSlide{background-color: #ffffff;}.fusion-testimonials.classic.fusion-testimonials-1 .author:after{border-top-color:rgba(255,255,255,0) !important;}<\/style><div class=\"reviews\"><div class=\"review no-avatar\"><blockquote><q style=\"background-color:rgba(255,255,255,0);color:#ffffff;\" class=\"fusion-clearfix\">\n<h3 style=\"text-align: center; font-size: 26px; color: #fff; line-height: 36px;\"><strong>IT ticket resolution cost when handled manually is $25 against $0.10<br \/>\nwhen handled by a virtual support agent.<\/strong><\/h3>\n<\/q><\/blockquote><div class=\"author\" style=\"color:#ffffff;\"><span class=\"company-name\"><strong>- Gartner<\/strong><\/span><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-27 fusion_builder_column_1_1 1_1 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-37{margin-top:0px!important;margin-bottom:31px!important;}}<\/style><div class=\"fusion-title title fusion-title-37 fusion-no-small-visibility fusion-no-medium-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:32px;color:#000000;\"><strong>AutomationEdge Hyperautomation Platform Benefits<\/strong><\/h2><\/div><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-38{margin-top:0px!important;margin-bottom:31px!important;}}<\/style><div class=\"fusion-title title fusion-title-38 fusion-no-large-visibility fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.45;color:#000000;\"><strong>AutomationEdge Hyperautomation Platform Benefits<\/strong><\/h3><\/div><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-27{width:100% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-27 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 1.92%;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 1.92%;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-27{width:100% !important;order : 0;}.fusion-builder-column-27 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-27{width:100% !important;order : 0;}.fusion-builder-column-27 > .fusion-column-wrapper {margin-right : 1.92%;margin-left : 1.92%;}}<\/style><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-11{ padding-top : 40px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}<\/style><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-12 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:5%;padding-bottom:0px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0 0 0 0;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-28 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-right: 4%;margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:15px 15px 15px 15px;background-color:#ffffff;border-radius:15px 15px 15px 15px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 25px 20px 30px 20px;\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-8 fusion_builder_column_inner_3_5 3_5 fusion-three-fifth fusion-column-first fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:60%;width:calc(60% - ( ( 1% ) * 0.6 ) );margin-right: 1%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-39 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>Improved Analytics<\/strong><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-9 fusion_builder_column_inner_1_3 1_3 fusion-one-third fusion-column-last fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 1% ) * 0.333333333333 ) );margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-11 hover-type-none\" style=\"margin-left:25px;float:right;margin-bottom:0px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Improved-Analytics.png\" class=\"img-responsive wp-image-15373\"\/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-10 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-12 hover-type-none\" style=\"margin-bottom:20px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Improved-Analytics.png\" class=\"img-responsive wp-image-15373\"\/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-11 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-40 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>Improved Analytics<\/strong><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-41 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:16px;margin-top:0px;margin-bottom:0px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">Join thought leader webinar that will showcase accelerators and industry best practises to automate processes in small insurance agencies and claims to large insurance companies. Explore potential use cases such as filling out forms, keying data , assigning case, uploading and downloading\u00a0 documents etc.<\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-29 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-right: 4%;margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:15px 15px 15px 15px;background-color:#ffffff;border-radius:15px 15px 15px 15px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 25px 20px 30px 20px;\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-12 fusion_builder_column_inner_3_5 3_5 fusion-three-fifth fusion-column-first fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:60%;width:calc(60% - ( ( 1% ) * 0.6 ) );margin-right: 1%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-42 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>Time &amp; Cost Savings<\/strong><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-13 fusion_builder_column_inner_1_3 1_3 fusion-one-third fusion-column-last fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 1% ) * 0.333333333333 ) );margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-13 hover-type-none\" style=\"margin-left:25px;float:right;margin-bottom:0px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Time-Cost-Savings.png\" class=\"img-responsive wp-image-15379\"\/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-14 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-14 hover-type-none\" style=\"margin-bottom:20px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Time-Cost-Savings.png\" class=\"img-responsive wp-image-15379\"\/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-15 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-43 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>Time &amp; Cost Savings<\/strong><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-44 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:16px;margin-top:0px;margin-bottom:0px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">90% TAT improvement, 25% reduced operational cost.<\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-30 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-top:0px;margin-bottom:50px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:15px 15px 15px 15px;background-color:#ffffff;border-radius:15px 15px 15px 15px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 25px 20px 30px 20px;\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-16 fusion_builder_column_inner_3_5 3_5 fusion-three-fifth fusion-column-first fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:60%;width:calc(60% - ( ( 1% ) * 0.6 ) );margin-right: 1%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-45 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>Scalability<\/strong><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-17 fusion_builder_column_inner_1_3 1_3 fusion-one-third fusion-column-last fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 1% ) * 0.333333333333 ) );margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-15 hover-type-none\" style=\"margin-left:25px;float:right;margin-bottom:0px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Scalability.png\" class=\"img-responsive wp-image-15374\"\/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-18 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-16 hover-type-none\" style=\"margin-bottom:20px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Scalability.png\" class=\"img-responsive wp-image-15374\"\/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-19 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-46 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>Scalability<\/strong><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-47 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:16px;margin-top:0px;margin-bottom:0px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">Join thought leader webinar that will showcase accelerators and industry best practises to automate processes in small insurance agencies and claims to large insurance companies. Explore potential use cases such as filling out forms, keying data , assigning case, uploading and downloading\u00a0 documents etc.<\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-13 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:5%;padding-bottom:40px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0 0 0 0;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-31 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-right: 4%;margin-top:0px;margin-bottom:30px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:15px 15px 15px 15px;background-color:#ffffff;border-radius:15px 15px 15px 15px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 25px 20px 25px 20px;\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-20 fusion_builder_column_inner_3_5 3_5 fusion-three-fifth fusion-column-first fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:60%;width:calc(60% - ( ( 1% ) * 0.6 ) );margin-right: 1%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-48 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>AI-powered Intelligence<\/strong><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-21 fusion_builder_column_inner_1_3 1_3 fusion-one-third fusion-column-last fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 1% ) * 0.333333333333 ) );margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-17 hover-type-none\" style=\"margin-left:25px;float:right;margin-bottom:0px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/AI-powered-Intelligence.png\" class=\"img-responsive wp-image-15367\"\/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-22 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-18 hover-type-none\" style=\"margin-bottom:20px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/AI-powered-Intelligence.png\" class=\"img-responsive wp-image-15367\"\/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-23 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-49 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><strong>AI-powered Intelligence<\/strong><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-50 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:16px;margin-top:0px;margin-bottom:0px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">Real-time performance monitoring, ticket based data discovery, deep insights for data, &amp; web portal access for IT ticket uploading<\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-32 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-right: 4%;margin-top:0px;margin-bottom:30px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:15px 15px 15px 15px;background-color:#ffffff;border-radius:15px 15px 15px 15px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 25px 20px 25px 20px;\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-24 fusion_builder_column_inner_3_5 3_5 fusion-three-fifth fusion-column-first fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:60%;width:calc(60% - ( ( 1% ) * 0.6 ) );margin-right: 1%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-51 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><p><strong>Ticket Intelligence\u00a0<\/strong><br \/>\n<strong>&amp; Analysis<\/strong><\/p><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-25 fusion_builder_column_inner_1_3 1_3 fusion-one-third fusion-column-last fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 1% ) * 0.333333333333 ) );margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-19 hover-type-none\" style=\"margin-left:25px;float:right;margin-bottom:0px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Ticket-Intelligence-Analysis.png\" class=\"img-responsive wp-image-15378\"\/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-26 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-20 hover-type-none\" style=\"margin-bottom:20px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Ticket-Intelligence-Analysis.png\" class=\"img-responsive wp-image-15378\"\/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-27 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-52 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><p><strong>Ticket Intelligence\u00a0<\/strong><br \/>\n<strong>&amp; Analysis<\/strong><\/p><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-53 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:16px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">With the help of proprietary intelligent algorithms, we can help you understand your data from various parameters like the true category of tickets, automation potential across service requests, incidents and enquiries , knowledge document needs and so on.<\/h3><\/div><div class=\"fusion-button-wrapper\"><style type=\"text\/css\">.fusion-button.button-4 .fusion-button-text, .fusion-button.button-4 i {color:#fc732d;}.fusion-button.button-4 .fusion-button-icon-divider{border-color:#fc732d;}.fusion-button.button-4:hover .fusion-button-text, .fusion-button.button-4:hover i,.fusion-button.button-4:focus .fusion-button-text, .fusion-button.button-4:focus i,.fusion-button.button-4:active .fusion-button-text, .fusion-button.button-4:active{color:#fc732d;}.fusion-button.button-4:hover .fusion-button-icon-divider, .fusion-button.button-4:hover .fusion-button-icon-divider, .fusion-button.button-4:active .fusion-button-icon-divider{border-color:#fc732d;}.fusion-button.button-4:hover, .fusion-button.button-4:focus, .fusion-button.button-4:active{border-color:#ffffff;}.fusion-button.button-4 {border-color:rgba(255,255,255,0);border-radius:0px;}.fusion-button.button-4{background: rgba(0,169,224,0);}.fusion-button.button-4:hover,.button-4:focus,.fusion-button.button-4:active{background: rgba(0,92,122,0);}.fusion-button.button-4 .fusion-button-text {text-transform:uppercase;}<\/style><a class=\"fusion-button button-flat button-large button-custom button-4 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/aespanishprd.wpengine.com\/it-ticket-intelligence\/\" id=\"ae_benefits_btn\"><span class=\"fusion-button-text\">Know More<\/span><i class=\"fa-arrow-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-33 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-top:0px;margin-bottom:30px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:15px 15px 15px 15px;background-color:#ffffff;border-radius:15px 15px 15px 15px;overflow:hidden;box-shadow:3px 3px 4px 5px #cccccc;;padding: 25px 20px 25px 20px;\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-28 fusion_builder_column_inner_3_5 3_5 fusion-three-fifth fusion-column-first fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:60%;width:calc(60% - ( ( 1% ) * 0.6 ) );margin-right: 1%;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-54 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><p><strong>CogniBot &#8211; AI<\/strong><br \/>\n<strong>Chatbot for IT<\/strong><\/p><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-29 fusion_builder_column_inner_1_3 1_3 fusion-one-third fusion-column-last fusion-no-small-visibility fusion-no-medium-visibility\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 1% ) * 0.333333333333 ) );margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-21 hover-type-none\" style=\"margin-left:25px;float:right;margin-bottom:0px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/CogniBot-AI-Chatbot-for-IT.png\" class=\"img-responsive wp-image-15369\"\/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-30 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-22 hover-type-none\" style=\"margin-bottom:20px;\"><img decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/CogniBot-AI-Chatbot-for-IT.png\" class=\"img-responsive wp-image-15369\"\/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-31 fusion_builder_column_inner_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-large-visibility\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-55 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:20px;margin-top:25px;margin-bottom:31px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.33;color:#fc732d;\"><p><strong>CogniBot &#8211; AI<\/strong><br \/>\n<strong>Chatbot for IT<\/strong><\/p><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-56 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:16px;margin-top:0px;margin-bottom:31px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">AutomationEdge CogniBot for IT is AI in the cloud which understands the language of employee conversations with enterprise IT. CogniBot helps in freeing up bandwidth of IT support staff by deflecting service desk tickets, reducing call volumes, and automating common requests.<\/h3><\/div><div class=\"fusion-button-wrapper\"><style type=\"text\/css\">.fusion-button.button-5 .fusion-button-text, .fusion-button.button-5 i {color:#fc732d;}.fusion-button.button-5 .fusion-button-icon-divider{border-color:#fc732d;}.fusion-button.button-5:hover .fusion-button-text, .fusion-button.button-5:hover i,.fusion-button.button-5:focus .fusion-button-text, .fusion-button.button-5:focus i,.fusion-button.button-5:active .fusion-button-text, .fusion-button.button-5:active{color:#fc732d;}.fusion-button.button-5:hover .fusion-button-icon-divider, .fusion-button.button-5:hover .fusion-button-icon-divider, .fusion-button.button-5:active .fusion-button-icon-divider{border-color:#fc732d;}.fusion-button.button-5:hover, .fusion-button.button-5:focus, .fusion-button.button-5:active{border-color:#ffffff;}.fusion-button.button-5 {border-color:rgba(255,255,255,0);border-radius:0px;}.fusion-button.button-5{background: rgba(0,169,224,0);}.fusion-button.button-5:hover,.button-5:focus,.fusion-button.button-5:active{background: rgba(0,92,122,0);}.fusion-button.button-5 .fusion-button-text {text-transform:uppercase;}<\/style><a class=\"fusion-button button-flat button-large button-custom button-5 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/aespanishprd.wpengine.com\/cognibot-for-it\/\" id=\"ae_benefits_btn\"><span class=\"fusion-button-text\">Know More<\/span><i class=\"fa-arrow-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-14 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility fusion-no-medium-visibility\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:40px;padding-right:5%;padding-bottom:50px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-34 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 2% ) * 0.5 ) );margin-right: 2%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-23 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Section_8.jpg\" class=\"img-responsive wp-image-15375\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Section_8-200x100.jpg 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Section_8-400x200.jpg 400w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Section_8-600x300.jpg 600w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Section_8.jpg 800w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-35 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 2% ) * 0.5 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 40px 40px 40px 40px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-57 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.45;color:#000000;\"><p style=\"text-align: left;\"><strong>AutomationEdge Integrations with IT Service Desks<\/strong><\/p><\/h2><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-58 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:18px;margin-top:0px;margin-bottom:0px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">Do you use something else? We can automate that too.<\/h3><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-button-wrapper\"><style type=\"text\/css\">.fusion-button.button-6 .fusion-button-text, .fusion-button.button-6 i {color:#fc732d;}.fusion-button.button-6 .fusion-button-icon-divider{border-color:#fc732d;}.fusion-button.button-6:hover .fusion-button-text, .fusion-button.button-6:hover i,.fusion-button.button-6:focus .fusion-button-text, .fusion-button.button-6:focus i,.fusion-button.button-6:active .fusion-button-text, .fusion-button.button-6:active{color:#fc732d;}.fusion-button.button-6:hover .fusion-button-icon-divider, .fusion-button.button-6:hover .fusion-button-icon-divider, .fusion-button.button-6:active .fusion-button-icon-divider{border-color:#fc732d;}.fusion-button.button-6:hover, .fusion-button.button-6:focus, .fusion-button.button-6:active{border-color:#ffffff;}.fusion-button.button-6 {border-color:rgba(255,255,255,0);border-radius:0px;}.fusion-button.button-6{background: rgba(255,255,255,0);}.fusion-button.button-6:hover,.button-6:focus,.fusion-button.button-6:active{background: rgba(255,255,255,0);}.fusion-button.button-6 .fusion-button-text {text-transform:none;}<\/style><a class=\"fusion-button button-flat button-large button-custom button-6 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/aespanishprd.wpengine.com\/it-robotic-process-automation-demo\/\" id=\"ae_transparent_btn\"><span class=\"fusion-button-text\">Request A Demo<\/span><i class=\"fa-arrow-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-15 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-large-visibility\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:40px;padding-right:5%;padding-bottom:50px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-36 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 2% ) * 0.5 ) );margin-right: 2%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:800px) {.fusion-title.fusion-title-59{margin-top:!important;margin-bottom:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-59 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"font-size:32px;margin-top:0px;margin-bottom:0px;\"><h3 class=\"title-heading-center\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.45;color:#000000;\"><p style=\"text-align: center;\"><strong>AutomationEdge Integrations with IT Service Desks<\/strong><\/p><\/h3><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-37 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 2% ) * 0.5 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 40px 40px 40px 40px;\"><span class=\" fusion-imageframe imageframe-none imageframe-24 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"400\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/10\/Section_8.jpg\" class=\"img-responsive wp-image-15375\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Section_8-200x100.jpg 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Section_8-400x200.jpg 400w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Section_8-600x300.jpg 600w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/10\/Section_8.jpg 800w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-60 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:18px;margin-top:0px;margin-bottom:0px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#707070;\">Do you use something else? We can automate that too.<\/h3><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-button-wrapper\"><style type=\"text\/css\">.fusion-button.button-7 .fusion-button-text, .fusion-button.button-7 i {color:#fc732d;}.fusion-button.button-7 .fusion-button-icon-divider{border-color:#fc732d;}.fusion-button.button-7:hover .fusion-button-text, .fusion-button.button-7:hover i,.fusion-button.button-7:focus .fusion-button-text, .fusion-button.button-7:focus i,.fusion-button.button-7:active .fusion-button-text, .fusion-button.button-7:active{color:#fc732d;}.fusion-button.button-7:hover .fusion-button-icon-divider, .fusion-button.button-7:hover .fusion-button-icon-divider, .fusion-button.button-7:active .fusion-button-icon-divider{border-color:#fc732d;}.fusion-button.button-7:hover, .fusion-button.button-7:focus, .fusion-button.button-7:active{border-color:#ffffff;}.fusion-button.button-7 {border-color:rgba(255,255,255,0);border-radius:0px;}.fusion-button.button-7{background: rgba(255,255,255,0);}.fusion-button.button-7:hover,.button-7:focus,.fusion-button.button-7:active{background: rgba(255,255,255,0);}.fusion-button.button-7 .fusion-button-text {text-transform:none;}<\/style><a class=\"fusion-button button-flat button-large button-custom button-7 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"#knowmore\" id=\"ae_transparent_btn\"><span class=\"fusion-button-text\">Request A Demo<\/span><i class=\"fa-arrow-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-16 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:40px;padding-right:5%;padding-bottom:40px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-38 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-61 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"font-size:18px;margin-top:0px;margin-bottom:30px;\"><h3 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:28px;color:#fc732d;\">CUSTOMER SUCCESS<\/h3><\/div><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-62 fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"font-size:32px;margin-top:0px;margin-bottom:31px;\"><h2 class=\"title-heading-left\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;margin:0;font-size:1em;line-height:1.45;color:#000000;\"><p style=\"text-align: left;\"><strong>Venkatesha Murthy share his experience on Digitizing Service Desk Operations with RPA<\/strong><\/p><\/h2><\/div><div class=\"fusion-button-wrapper\"><style type=\"text\/css\">.fusion-button.button-8 .fusion-button-text, .fusion-button.button-8 i {color:#fc732d;}.fusion-button.button-8 .fusion-button-icon-divider{border-color:#fc732d;}.fusion-button.button-8:hover .fusion-button-text, .fusion-button.button-8:hover i,.fusion-button.button-8:focus .fusion-button-text, .fusion-button.button-8:focus i,.fusion-button.button-8:active .fusion-button-text, .fusion-button.button-8:active{color:#fc732d;}.fusion-button.button-8:hover .fusion-button-icon-divider, .fusion-button.button-8:hover .fusion-button-icon-divider, .fusion-button.button-8:active .fusion-button-icon-divider{border-color:#fc732d;}.fusion-button.button-8:hover, .fusion-button.button-8:focus, .fusion-button.button-8:active{border-color:#fc732d;border-width:1px;}.fusion-button.button-8 {border-color:#fc732d;border-width:1px;border-radius:50px;}.fusion-button.button-8{background: rgba(255,255,255,0);}.fusion-button.button-8:hover,.button-8:focus,.fusion-button.button-8:active{background: rgba(255,255,255,0);}.fusion-button.button-8 .fusion-button-text {text-transform:none;}<\/style><a class=\"fusion-button button-flat button-large button-custom button-8 fusion-button-default-span fusion-button-default-type fusion-no-small-visibility\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/youtu.be\/ddzd1R6CLMw\" id=\"ae_transparent_btn1\"><span class=\"fusion-button-text\">Watch Video<\/span><i class=\"fa-play-circle fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-39 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;border-radius:20px 20px 20px 20px;border-radius:20px 20px 20px 20px;overflow:hidden;padding: 0px 0px 0px 0px;\"><div class=\"fusion-video fusion-youtube fusion-aligncenter\" style=\"max-width:600px;max-height:360px; width:100%\"><div class=\"video-shortcode\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/ddzd1R6CLMw?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-17 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-40 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 0 ) * 0.5 ) );margin-right: 0px;margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#d1d1d1;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><span class=\" fusion-imageframe imageframe-none imageframe-25 hover-type-none fusion-no-small-visibility fusion-no-medium-visibility\"><img decoding=\"async\" width=\"450\" height=\"604\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2021\/05\/last_Image_550_1-e1616507202829-2.png\" class=\"img-responsive wp-image-13659\" srcset=\"https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/05\/last_Image_550_1-e1616507202829-2-200x268.png 200w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/05\/last_Image_550_1-e1616507202829-2-400x537.png 400w, https:\/\/automationedge.com\/es\/wp-content\/uploads\/2021\/05\/last_Image_550_1-e1616507202829-2.png 450w\" sizes=\"(max-width: 800px) 100vw, 450px\" \/><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-41 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - 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id=\"phone\" maxlength=\"40\" name=\"phone\" required=\"\" size=\"20\" type=\"text\" placeholder=\"Phone *\"  \/><\/div>\n\n            <div class=\"form-group col-md-6\"> <label for=\"title\">Job Title *<\/label> <input class=\"form-control textbox\" id=\"title\" maxlength=\"40\" name=\"title\" size=\"20\" required=\"\" type=\"text\" placeholder=\"Job Title *\"  \/><\/div>\n\n            <div class=\"form-group col-md-12\"><label for=\"title\">Country *<\/label><select class=\"form-control textbox\"  id=\"00N0o00000NsJPX\" name=\"00N0o00000NsJPX\" title=\"Lead Country\" required=\"\"><option value=\"\">Country<\/option>\n                <option value=\"Afghanistan\" >Afghanistan<\/option>\n                <option value=\"Albania\" >Albania<\/option>\n                <option value=\"Algeria\" >Algeria<\/option>\n                <option value=\"Andorra\" >Andorra<\/option>\n                <option value=\"Angola\" >Angola<\/option>\n                <option value=\"Antigua and Barbuda\" >Antigua and Barbuda<\/option>\n                <option value=\"Argentina\" >Argentina <\/option>\n                <option value=\"Armenia\" >Armenia<\/option>\n                <option value=\"Aruba\" >Aruba <\/option>\n                <option value=\"Australia\" >Australia<\/option>\n                <option value=\"Austria\" >Austria<\/option>\n                <option value=\"Azerbaijan\" >Azerbaijan<\/option>\n                <option value=\"Bahamas\" >Bahamas<\/option>\n                <option value=\"Bahrain\" >Bahrain<\/option>\n                <option value=\"Bangladesh\" >Bangladesh<\/option>\n                <option value=\"Barbados\" >Barbados <\/option>\n                <option value=\"Belarus\" >Belarus<\/option>\n                <option value=\"Belgium\" >Belgium<\/option>\n                <option value=\"Belize\" >Belize <\/option>\n                <option value=\"Benin\" >Benin <\/option>\n                <option value=\"Bhutan\" >Bhutan<\/option>\n                <option value=\"Bolivia\" >Bolivia<\/option>\n                <option value=\"Bosnia and Herzegovina\" >Bosnia and Herzegovina<\/option>\n                <option value=\"Botswana\" >Botswana <\/option>\n                <option value=\"Brazil\" >Brazil<\/option>\n                <option value=\"Brunei\" >Brunei<\/option>\n                <option value=\"Bulgaria\" >Bulgaria<\/option>\n                <option value=\"Burkina Faso\" >Burkina Faso<\/option>\n                <option value=\"Burundi\" >Burundi<\/option>\n                <option value=\"Cabo Verde\" >Cabo Verde<\/option>\n                <option value=\"Cambodia\" >Cambodia<\/option>\n                <option value=\"Cameroon\" >Cameroon<\/option>\n                <option value=\"Canada\" >Canada<\/option>\n                <option value=\"Central African Republic (CAR)\" >Central African Republic (CAR)<\/option>\n                <option value=\"Chad\" >Chad<\/option>\n                <option value=\"Chile\" >Chile<\/option>\n                <option value=\"China\" >China<\/option>\n                <option value=\"Colombia\" >Colombia<\/option>\n                <option value=\"Comoros\" >Comoros<\/option>\n                <option value=\"Costa Rica\" >Costa Rica<\/option>\n                <option value=\"Cote d'Ivoire\" >Cote d'Ivoire<\/option>\n                <option value=\"Croatia\" >Croatia<\/option>\n                <option value=\"Cuba\" >Cuba<\/option>\n                <option value=\"Curacao\" >Curacao<\/option>\n                <option value=\"Cyprus\" >Cyprus<\/option>\n                <option value=\"Czech Republic\" >Czech Republic<\/option>\n                <option value=\"Democratic Republic of the Congo\" >Democratic Republic of the Congo<\/option>\n                <option value=\"Denmark\" >Denmark<\/option>\n                <option value=\"Djibouti\" >Djibouti<\/option>\n                <option value=\"Dominica\" >Dominica<\/option>\n                <option value=\"Dominican Republic\" >Dominican Republic<\/option>\n                <option value=\"Ecuador\" >Ecuador<\/option>\n                <option value=\"Egypt\" >Egypt<\/option>\n                <option value=\"El Salvador\" >El Salvador<\/option>\n                <option value=\"Equatorial Guinea\" >Equatorial Guinea<\/option>\n                <option value=\"Eritrea\" >Eritrea<\/option>\n                <option value=\"Estonia\" >Estonia<\/option>\n                <option value=\"Eswatini\" >Eswatini<\/option>\n                <option value=\"Ethiopia\" >Ethiopia<\/option>\n                <option value=\"Falkland Islands\" >Falkland Islands<\/option>\n                <option value=\"Fiji\" >Fiji<\/option>\n                <option value=\"Finland\" >Finland<\/option>\n                <option value=\"France\" >France<\/option>\n                <option value=\"French Guiana\" >French Guiana<\/option>\n                <option value=\"Gabon\" >Gabon<\/option>\n                <option value=\"Gambia\" >Gambia<\/option>\n                <option value=\"Georgia\" >Georgia<\/option>\n                <option value=\"Germany\" >Germany<\/option>\n                <option value=\"Ghana\" >Ghana<\/option>\n                <option value=\"Greece\" >Greece<\/option>\n                <option value=\"Grenada\" >Grenada<\/option>\n                <option value=\"Guatemala\" >Guatemala<\/option>\n                <option value=\"Guinea\" >Guinea<\/option>\n                <option value=\"Guinea-Bissau\" >Guinea-Bissau<\/option>\n                <option value=\"Guyana\" >Guyana<\/option>\n                <option value=\"Haiti\" >Haiti<\/option>\n                <option value=\"Honduras\" >Honduras<\/option>\n                <option value=\"Hungary\" >Hungary<\/option>\n                <option value=\"Iceland\" >Iceland<\/option>\n                <option value=\"India\" >India<\/option>\n                <option value=\"Indonesia\" >Indonesia<\/option>\n                <option value=\"Iran\" >Iran<\/option>\n                <option value=\"Iraq\" >Iraq<\/option>\n                <option value=\"Ireland\" >Ireland<\/option>\n                <option value=\"Israel\" >Israel<\/option>\n                <option value=\"Italy\" >Italy<\/option>\n                <option value=\"Jamaica\" >Jamaica<\/option>\n                <option value=\"Japan\" >Japan<\/option>\n                <option value=\"Jordan\" >Jordan<\/option>\n                <option value=\"Kazakhstan\" >Kazakhstan<\/option>\n                <option value=\"Kenya\" >Kenya<\/option>\n                <option value=\"Kiribati\" >Kiribati<\/option>\n                <option value=\"Kosovo\" >Kosovo<\/option>\n                <option value=\"Kuwait\" >Kuwait<\/option>\n                <option value=\"Kyrgyzstan\" >Kyrgyzstan<\/option>\n                <option value=\"Laos\" >Laos<\/option>\n                <option value=\"Latvia\" >Latvia<\/option>\n                <option value=\"Lebanon\" >Lebanon<\/option>\n                <option value=\"Lesotho\" >Lesotho<\/option>\n                <option value=\"Liberia\" >Liberia<\/option>\n                <option value=\"Libya\" >Libya<\/option>\n                <option value=\"Liechtenstein\" >Liechtenstein<\/option>\n                <option value=\"Lithuania\" >Lithuania<\/option>\n                <option value=\"Luxembourg\" >Luxembourg<\/option>\n                <option value=\"Macedonia (FYROM)\" >Macedonia (FYROM)<\/option>\n                <option value=\"Madagascar\" >Madagascar<\/option>\n                <option value=\"Malawi\" >Malawi<\/option>\n                <option value=\"malaysia\" >malaysia<\/option>\n                <option value=\"Maldives\" >Maldives<\/option>\n                <option value=\"Mali\" >Mali<\/option>\n                <option value=\"Malta\" >Malta<\/option>\n                <option value=\"Marshall Islands\" >Marshall Islands<\/option>\n                <option value=\"Mauritania\" >Mauritania<\/option>\n                <option value=\"Mauritius\" 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