{"id":10647,"date":"2020-04-28T10:06:10","date_gmt":"2020-04-28T10:06:10","guid":{"rendered":"https:\/\/aespanishprd.wpengine.com\/?p=10647"},"modified":"2020-08-12T13:48:31","modified_gmt":"2020-08-12T13:48:31","slug":"covid-19-crisis-management-using-rpa-technology","status":"publish","type":"post","link":"https:\/\/automationedge.com\/es\/blogs\/covid-19-crisis-management-using-rpa-technology\/","title":{"rendered":"Covid-19 Crisis Management using RPA Technology"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:-40px;margin-bottom:-40px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sharing-box fusion-sharing-box-1 boxed-icons\" style=\"background-color:#f6f6f6;margin-top:60px;\" data-title=\"Covid-19 Crisis Management using RPA Technology| AutomationEdge\" data-description=\"AutomationEdge Covid-19 Crisis Response AppBots a hyperautomation RPABots has taken place to help organization to manage their work in these difficult time.\" data-link=\"https:\/\/aespanishprd.wpengine.com\/covid-19-crisis-management-using-rpa-technology\/\"><h4 class=\"tagline\" style=\"color:#333333;\">Share This Story, Choose Your Platform!<\/h4><div class=\"fusion-social-networks sharingbox-shortcode-icon-wrapper sharingbox-shortcode-icon-wrapper-1 boxed-icons\"><span><a href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Faespanishprd.wpengine.com%2Fcovid-19-crisis-management-using-rpa-technology%2F&amp;t=Covid-19%20Crisis%20Management%20using%20RPA%20Technology%7C%20AutomationEdge\" target=\"_blank\" title=\"Facebook\" aria-label=\"Facebook\" data-placement=\"top\" data-toggle=\"tooltip\" data-title=\"Facebook\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-facebook fusion-icon-facebook\" style=\"color:#ffffff;background-color:#3b5998;border-color:#3b5998;border-radius:4px;\" aria-hidden=\"true\"><\/i><\/a><\/span><span><a href=\"https:\/\/twitter.com\/share?text=Covid-19%20Crisis%20Management%20using%20RPA%20Technology%7C%20AutomationEdge&amp;url=https%3A%2F%2Faespanishprd.wpengine.com%2Fcovid-19-crisis-management-using-rpa-technology%2F\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Twitter\" aria-label=\"Twitter\" data-placement=\"top\" data-toggle=\"tooltip\" data-title=\"Twitter\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-twitter fusion-icon-twitter\" style=\"color:#ffffff;background-color:#55acee;border-color:#55acee;border-radius:4px;\" aria-hidden=\"true\"><\/i><\/a><\/span><span><a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&amp;url=https%3A%2F%2Faespanishprd.wpengine.com%2Fcovid-19-crisis-management-using-rpa-technology%2F&amp;title=Covid-19%20Crisis%20Management%20using%20RPA%20Technology%7C%20AutomationEdge&amp;summary=AutomationEdge%20Covid-19%20Crisis%20Response%20AppBots%20a%20hyperautomation%20RPABots%20has%20taken%20place%20to%20help%20organization%20to%20manage%20their%20work%20in%20these%20difficult%20time.\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"LinkedIn\" aria-label=\"LinkedIn\" data-placement=\"top\" data-toggle=\"tooltip\" data-title=\"LinkedIn\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-linkedin fusion-icon-linkedin\" style=\"color:#ffffff;background-color:#0077b5;border-color:#0077b5;border-radius:4px;\" aria-hidden=\"true\"><\/i><\/a><\/span><\/div><\/div><style type=\"text\/css\">.fusion-sharing-box-1 h4{margin-bottom:0 !important;}.fusion-sharing-box-1{flex-direction:row !important;}@media only screen and (max-width:1024px){.fusion-sharing-box-1 h4{margin-right:0.5em !important;margin-bottom:0 !important;}.sharingbox-shortcode-icon-wrapper-1{width:auto !important;justify-content:flex-end !important;}.fusion-sharing-box-1{align-items:center !important;} }@media only screen and (max-width:640px){.fusion-sharing-box-1{flex-direction:row !important;align-items:center !important;}.fusion-sharing-box-1 h4{margin-right:0.5em !important;margin-bottom:0 !important;}.sharingbox-shortcode-icon-wrapper-1{width:auto !important;justify-content:space-between !important;} }<\/style><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-1\" style=\"transform:translate3d(0,0,0);\"><p><span class=\"blogbody\">Right now, everything in the WORLD has stopped and everyone is talking about COVID-19 and its impact on the business and the economy. Thought leaders think, it\u2019ll surpass the impact caused by 2008 slowdown.<\/span><\/p>\n<p><span class=\"blogbody\">As a matter of the fact, price one of the important commodities in running economies i.e. oil (Live value) has gone down below zero in the global market.<\/span><\/p>\n<p><span class=\"blogbody\">If you are the business person from one of the industries which are still working like IT or banking, you might be worried about the health of the employees and managing the impact\/workload if the employee shows symptoms and not able to work.<br \/>\n<\/span><br \/>\n<span class=\"blogbody\">Technology has advanced with rapid pace after the SARS-Cov crisis to control the spread of such diseases. Not only in pharmaceutical but other technology innovation has taken place to help prevent diseases. One of such tools available is AutomationEdge Covid-19 Crisis Response AppBots.<\/span><\/p>\n<p><strong><span class=\"blogbody\" style=\"font-size: 24px;\"><span style=\"color: #2baae1;\"><a style=\"color: #2baae1;\" href=\"https:\/\/aespanishprd.wpengine.com\/webinar\/accelerate-covid-19-crisis-response-management-with-hyperautomation-powered-appbots\/\" target=\"_blank\" rel=\"noopener noreferrer\">AutomationEdge Covid-19 AppBots<\/a><\/span> is a set of 2 bots:<\/span><\/strong><\/p>\n<ul class=\"blogbody\">\n<li>Covid-19 Self-Report AppBot<\/li>\n<li>Covid-19 Outreach AppBot<\/li>\n<\/ul>\n<p><span class=\"blogbody\">By applying our <a href=\"https:\/\/aespanishprd.wpengine.com\/robotic-process-automation\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #2baae1;\">Robotic Process Automation<\/span><\/a> capabilities, we have developed these AppBots to help organizations to track employee health status and reach out to employees in case of emergency.<\/span><\/p>\n<p><span class=\"blogbody\">Countries are taking stricter measures to ensure that citizens follow stay at home policy to minimize the contacts and curb the spread of coronavirus.<\/span><\/p>\n<p><span class=\"blogbody\">Work from home also creates more issues from the IT side. With health, the status of IT resources like laptop, internet and VPN is crucial to maintain productivity.<\/span><\/p>\n<\/div><div class=\"fusion-video fusion-youtube fusion-aligncenter\" style=\"max-width:600px;max-height:360px; width:100%\"><div class=\"video-shortcode\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/DUmS9uqe6Ug?wmode=transparent&autoplay=0\" width=\"600\" height=\"360\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:3px;margin-bottom:3px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-2\" style=\"transform:translate3d(0,0,0);\"><p style=\"text-align: center; padding-top: color: #2baae1;\"><a style=\"color: #2baae1;\" href=\"https:\/\/aespanishprd.wpengine.com\/covid-19-app\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span class=\"blogbody\" style=\"color: #2baae1;\"> Know more about Covid-19 AppBots<\/span><\/strong><\/a><\/p>\n<\/div><div class=\"fusion-text fusion-text-3\" style=\"transform:translate3d(0,0,0);\"><p><strong><span class=\"blogbody\" style=\"font-size: 24px;\">Automating the Crisis Response<\/span><\/strong><br \/>\n<span class=\"blogbody\">While it\u2019s safe to work from home, tracking the employee\u2019s status can be a resource-intensive task for HR and IT team. Previously, AutomationEdge employees were asked to fill the excel form to update their health as well as IT issues status. <\/span><\/p>\n<p><span class=\"blogbody\">After the launch of AppBots, employees are now updating status from the AppBot web UI. All the employee status is stored and available for HR and IT team in a graphical format which is easy to decode the organization wide status.<\/span><\/p>\n<p><span class=\"blogbody\">Self-Report AppBot collects information though already available questionnaire. Departments can customize the questions to suite their requirement. <\/span><\/p>\n<p><span class=\"blogbody\">Employees can submit the response through various communication mediums like email, skype, slack, browser UI, chatbot and WhatsApp. <\/span><\/p>\n<p><span class=\"blogbody\">AppBot take regular follow-ups with employees to submit a response after an interval of time. If there are any abnormalities in the employee response like high fever or no internet connectivity, using automation, AppBot sends a notification to the manger and respective teams. This gives time to resolve issues and manage workload beforehand to keep up the productivity.<\/span><\/p>\n<p><span class=\"blogbody\">AppBot is also integrated with IT and HR service desks using ready plugins to create and track tickets.<\/span><\/p>\n<p><strong><span class=\"blogbody\"><b>[Also Read:\u00a0<span style=\"color: #2baae1;\"><a style=\"color: #2baae1;\" href=\"https:\/\/aespanishprd.wpengine.com\/leverage-rpa-for-smooth-work-from-home-operations\/\" target=\"_blank\" rel=\"noopener noreferrer\"> Leverage RPA For Smooth Work From Home Operations<\/a><\/span>]<\/b><\/span><\/strong><\/p>\n<p><strong><span class=\"blogbody\" style=\"font-size: 24px;\">Organize, Identify, Resolve<\/span><\/strong><\/p>\n<p><span class=\"blogbody\">Capturing data is just half work done. But, the more important part is identifying the issues and work on it before the business productivity is hampered. <\/span><\/p>\n<p><span class=\"blogbody\">AppBot summarized all the response from the employees into pie or bar charts. These charts are an easy way to identify if the employee has any symptoms and how is it going to affect the productivity. As the process is automated, reviewing the results becomes much easier.<\/span><\/p>\n<p><span class=\"blogbody\">If an employee has any questions about the next step, the AI based chatbot with pre-filled answers to the FAQs is available to help. The chatbot is powered with NLP capability to help understand the employee queries in the natural language and give the correct response.<\/span><\/p>\n<p><span class=\"blogbody\">With AppBot, organizations can simplify crisis management and focus on the important tasks such as the welfare of employees and keeping our productivity. Time saved in such mundane tasks can be better utilized in such a time of crisis. We hope that with our small effort, we help your organization keep productive in these tough times. <\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":49,"featured_media":10648,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50,8],"tags":[159,146,152,51,158,57,156,157,79,151],"class_list":["post-10647","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-automation","category-rpa","tag-appbot","tag-covid19","tag-crisis","tag-it-automation","tag-outreach","tag-rpa","tag-rpabots","tag-self-report","tag-service-desk-automation","tag-work-from-home"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Covid-19 Crisis Management using RPA Technology| 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