{"id":326,"date":"2017-05-24T05:32:23","date_gmt":"2017-05-24T05:32:23","guid":{"rendered":"https:\/\/aespanishprd.wpengine.com\/?p=326"},"modified":"2020-08-12T12:22:46","modified_gmt":"2020-08-12T12:22:46","slug":"smart-dubai-government-wins-3-awards-at-the-gov-magazines-annual-government-ict-achievements-awards","status":"publish","type":"post","link":"https:\/\/automationedge.com\/es\/blogs\/smart-dubai-government-wins-3-awards-at-the-gov-magazines-annual-government-ict-achievements-awards\/","title":{"rendered":"Smart Dubai Government wins 3 awards at the  &#8216;.Gov&#8217; Magazine&#8217;s Annual Government ICT Achievements Awards"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:-40px;margin-bottom:-40px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-sharing-box fusion-sharing-box-1 boxed-icons\" style=\"background-color:#f6f6f6;margin-top:60px;\" data-title=\"Smart Dubai Government wins 3 awards at the \u2018.Gov\u2019 Magazine\u2019s Annual Government ICT Achievements Awards\" data-description=\"SDG received Customer Innovation Award, G2G and G2C Service of the Year\u2019 for Robotic Agent and AI service as well the Leadership in Digital Transformation Award\" data-link=\"https:\/\/aespanishprd.wpengine.com\/smart-dubai-government-wins-3-awards-at-the-gov-magazines-annual-government-ict-achievements-awards\/\"><h4 class=\"tagline\" style=\"color:#333333;\">Share This Story, Choose Your Platform!<\/h4><div class=\"fusion-social-networks sharingbox-shortcode-icon-wrapper sharingbox-shortcode-icon-wrapper-1 boxed-icons\"><span><a 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aria-hidden=\"true\"><\/i><\/a><\/span><\/div><\/div><style type=\"text\/css\">.fusion-sharing-box-1 h4{margin-bottom:0 !important;}.fusion-sharing-box-1{flex-direction:row !important;}@media only screen and (max-width:1024px){.fusion-sharing-box-1 h4{margin-right:0.5em !important;margin-bottom:0 !important;}.sharingbox-shortcode-icon-wrapper-1{width:auto !important;justify-content:flex-end !important;}.fusion-sharing-box-1{align-items:center !important;} }@media only screen and (max-width:640px){.fusion-sharing-box-1{flex-direction:row !important;align-items:center !important;}.fusion-sharing-box-1 h4{margin-right:0.5em !important;margin-bottom:0 !important;}.sharingbox-shortcode-icon-wrapper-1{width:auto !important;justify-content:space-between !important;} }<\/style><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-1\" style=\"transform:translate3d(0,0,0);\"><p><span class=\"blogbody\"><strong>Dubai, May 18, 2017<img decoding=\"async\" class=\"alignright wp-image-3758 size-full\" src=\"https:\/\/aespanishprd.wpengine.com\/wp-content\/uploads\/2017\/08\/G2C-Service-of-the-Year.jpg\" alt=\"Smart Dubai Government wins 3 awards\" width=\"480\" height=\"408\" \/><\/strong><\/span><\/p>\n<p><span class=\"blogbody\">The awards included the &#8216;<a style=\"color: #2baae1;\" href=\"https:\/\/www.zawya.com\/story\/Smart_Dubai_Registers_3_Wins_at_Gov_Magazines_Annual_Government_ICT_Achievements_Awards-ZAWYA20170518101657\/\">G2G Service of the Year<\/a><span class=\"blogbody\">&#8216; for Robotic Agent and &#8216;G2C Service of the Year&#8217; for AI service Saad, as well as the &#8216;Leadership in Digital Transformation Award&#8217; for H.E. Dr. Aisha bint Butti bin Bishr.<\/span><\/span><\/p>\n<p><span class=\"blogbody\">Attended by more than 200 government official and ICT experts, the event sheds light on the progress and achievements of governments across the GCC in the information and communications technology (ICT) sector. A total of 21 awards were given out, three of which went to Smart Dubai, namely: The \u201cG2G Service of the Year\u201d for Robotic Agent, and \u201cG2C Service of the Year\u201d for the artificial-intelligence-powered service, Saad, as well as the \u201cLeadership in Digital Transformation\u201d for Her Excellency Dr Aisha bint Butti bin Bishr, Director General of the Smart Dubai Office.<\/span><\/p>\n<p><span class=\"blogbody\">Earlier this year SDG also received the <a style=\"color: #2baae1;\" href=\"https:\/\/aespanishprd.wpengine.com\/dubai-smart-government-wins-automationedge\/\">AutomationEdge &#8211; Customer Innovation Award<\/a> for its innovative \u201cRobotic Agent,\u201d which helps ease and speed up the automation of a number of processes related to the support services provided by SDG to Dubai government entities, thereby reducing the time required for completing the requests inputted in the system and raising the levels of service adopted by the SDG for dealing with the entities benefiting from the shared services.<\/span><\/p>\n<p><span class=\"blogbody\">Uday Birajdar, CEO at <a style=\"color: #2baae1;\" href=\"https:\/\/aespanishprd.wpengine.com\/\">AutomationEdge<\/a> said: \u201cWe congratulate SDG for winning 3 awards and are pleased to see that our <a style=\"color: #2baae1;\" href=\"https:\/\/aespanishprd.wpengine.com\/product\/#Robotic-Process-Automation\">robotic process automation<\/a> solution is contributing to deliver efficiencies, cost savings and great customer service\u201d<\/span><\/p>\n<p><span class=\"blogbody\">Robotic Agent, winner of the \u201cG2G Service of the Year\u201d, is a one-of-a-kind service from Smart Dubai that facilitates the automation of several processes of support services provided by SDG to Dubai government entities. It increases operational efficiency and effectiveness, provides 24\/7 support, decreases the number of submitted requests to SDG (by proactively addressing them), expedites the processing of those requests while making sure it is error-free\u00a0and reduces the cost of support operations.<\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":49,"featured_media":3085,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20,21,8],"tags":[22,27,25,24,23,26,12],"class_list":["post-326","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-awards","category-digital-enterprise","category-rpa","tag-award","tag-bots","tag-digital-transformation","tag-dubai","tag-government","tag-leader","tag-robotic-process-automation"],"yoast_head":"<!-- This site is optimized with 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