{"id":4285,"date":"2025-03-24T20:34:21","date_gmt":"2025-03-24T15:04:21","guid":{"rendered":"https:\/\/automationedge.com\/home-health-care-automation\/?page_id=4285"},"modified":"2026-03-09T17:08:39","modified_gmt":"2026-03-09T11:38:39","slug":"reducing-manual-helpdesk-overload-with-automationedges-intelligent-automation","status":"publish","type":"page","link":"https:\/\/automationedge.com\/home-health-care-automation\/case-study\/reducing-manual-helpdesk-overload-with-automationedges-intelligent-automation\/","title":{"rendered":"Reducing Manual Helpdesk Overload with AutomationEdge\u2019s Intelligent Automation"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 has-pattern-background has-mask-background fusion-parallax-none hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"background-color: #1c1e20;background-image: url(&quot;https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2024\/01\/Wave-for-Banner1.webp&quot;);background-position: center bottom;background-repeat: no-repeat;padding-top:10px;padding-right:5%;padding-bottom:10px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;\" id=\"aee_home_banner\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-1\"><h2 style=\"text-align: left; color: #e87720; font-size: 22px; font-weight: 400; line-height: 25px;\">Case Study<\/h2>\n<h1 style=\"text-align: left; color: #fff; font-size: 36px; line-height: 30px;\"><strong>University Of Maryland Medical System<\/strong><\/h1>\n<h2 style=\"text-align: left; color: #fffffa; font-size: 28px; font-weight: 400; line-height: 40px;\">Reducing Manual Helpdesk Overload with AutomationEdge\u2019s Intelligent Automation<\/h2>\n<h3 style=\"text-align: left; color: #fffffa; font-size: 18px; font-weight: 400; line-height: 22px;\">Specializing in acute care and rehabilitation, the University Of Maryland Medical System operates in more than 150 locations and 13 hospitals having 29000+ employees.<\/h3>\n<\/div><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_2_5 2_5 fusion-two-fifth fusion-column-first\" style=\"width:40%;width:calc(40% - ( ( 4% ) * 0.4 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"1888994\",\n    formId: \"2cfc326a-0e95-4966-a101-adda3c8983e6\",\n    region: \"na1\"\n  });\n<\/script><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_3_5 3_5 fusion-three-fifth fusion-column-last\" style=\"width:60%;width:calc(60% - ( ( 4% ) * 0.6 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1251\" height=\"906\" src=\"https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/case_studyimg.webp\" alt class=\"img-responsive wp-image-4286\" srcset=\"https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/case_studyimg-200x145.webp 200w, https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/case_studyimg-300x217.webp 300w, https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/case_studyimg-400x290.webp 400w, https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/case_studyimg-600x435.webp 600w, https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/case_studyimg-768x556.webp 768w, https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/case_studyimg-800x579.webp 800w, https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/case_studyimg-1024x742.webp 1024w, https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/case_studyimg-1200x869.webp 1200w, https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/case_studyimg.webp 1251w\" sizes=\"(max-width: 800px) 100vw, 600px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: #000000;background-position: center center;background-repeat: no-repeat;padding-top:60px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-2\"><h2 style=\"font-size: 60px; color: #ffffff; line-height: 10px; text-align: center; font-family: arial;\"><strong>80%<\/strong><\/h2>\n<h3 style=\"font-size: 23px; color: #f57e20; line-height: 25px; text-align: center;\"><strong>Reduction in<br \/>\nhelpdesk overload<\/strong><\/h3>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:-10px;margin-bottom:-10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-3\"><h2 style=\"font-size: 40px; color: #ffffff; line-height: 45px; text-align: center; font-family: arial;\"><strong>45<\/strong> Minutes to<br \/>\n<strong>1.1<\/strong> Minutes<\/h2>\n<h3 style=\"font-size: 23px; color: #f57e20; line-height: 25px; text-align: center;\"><strong>Reduction in call<br \/>\nturnaround time<\/strong><\/h3>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"width:33.3333333333%;width:calc(33.3333333333% - ( ( 4% + 4% ) * 0.333333333333 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-4\"><h2 style=\"font-size: 60px; color: #ffffff; line-height: 10px; text-align: center; font-family: arial;\"><strong>2 FTE<\/strong><\/h2>\n<h3 style=\"font-size: 23px; color: #f57e20; line-height: 25px; text-align: center;\"><strong>Equivalent manual<br \/>\nwork automated<\/strong><\/h3>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:5%;padding-right:0px;padding-bottom:1%;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 5% 0px 5%;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-5\"><h2 style=\"text-align: center; font-size: 70px; color: #e87720; line-height: 15px;\"><strong style=\"font-family: Airal;\">\u201c<\/strong><br \/>\n<span style=\"text-align: left; font-size: 24px; line-height: 30px; color: #707070; font-weight: 500;\">Automationedge outlined the challenges faced in the password reset process and high volume payroll processing of 45,000+ users and implemented Conversational AI with voice support and IT process automation solution. <\/span><\/h2>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:10px;padding-right:5%;padding-bottom:30px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-color:#e8e8e8;padding: 30px 20px 30px 20px;\"><div class=\"fusion-text fusion-text-6\"><h2 style=\"text-align: left; font-size: 30px; color: #1c1e20; line-height: 28px;\"><strong>Automation Goals<\/strong><\/h2>\n<\/div><ul class=\"fusion-checklist fusion-checklist-1\" style=\"font-size:18px;line-height:30.6px;\"><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:30.6px;width:30.6px;margin-right:12.6px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-double-right fas\" style=\"color:#e87720;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:43.2px;color:#000000;\">\n<p><span style=\"text-align: left; font-size: 18px; line-height: 24px; color: #707070; font-weight: 500;\">Accelerate account password reset process<\/span><\/p>\n<\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:30.6px;width:30.6px;margin-right:12.6px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-double-right fas\" style=\"color:#e87720;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:43.2px;color:#000000;\"><span style=\"text-align: left; font-size: 18px; line-height: 24px; color: #707070; font-weight: 500;\">Handle 45,000+ payroll users<br \/>\n<\/span><\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:30.6px;width:30.6px;margin-right:12.6px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-double-right fas\" style=\"color:#e87720;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:43.2px;color:#000000;\">\n<p><span style=\"text-align: left; font-size: 18px; line-height: 24px; color: #707070; font-weight: 500;\">Lowering manual intervention<\/span><\/p>\n<\/div><\/li><li style=\"background-color:rgba(255,255,255,0);\" class=\"fusion-li-item\"><span style=\"height:30.6px;width:30.6px;margin-right:12.6px;\" class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa-angle-double-right fas\" style=\"color:#e87720;\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\" style=\"margin-left:43.2px;color:#000000;\">\n<p><span style=\"text-align: left; font-size: 18px; line-height: 24px; color: #707070; font-weight: 500;\">Reducing call turnaround time<br \/>\n<\/span><\/p>\n<\/div><\/li><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last fusion-column-no-min-height\" style=\"width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 30px 20px 30px 20px;\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-7\"><h2 style=\"text-align: left; font-size: 30px; color: #1c1e20; line-height: 28px;\"><strong>Process Overview<\/strong><\/h2>\n<h3 style=\"text-align: left; font-size: 18px; line-height: 24px; color: #707070; font-weight: 500;\">AutomationEdge implemented Conversational AI with voice support bot. The conversational RPA bot-<\/h3>\n<ul style=\"text-align: left; font-size: 18px; line-height: 24px; color: #707070; font-weight: 500;\">\n<li>Created service ticket in Cherwell along with employee details from Dialogflow IVR<\/li>\n<li>Verified user details and sent a temporary password back to DialgFlow IVR<\/li>\n<li>Updated and reset the service ticket in Cherwell<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:10px;padding-right:5%;padding-bottom:35px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-image: url(&#039;https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/1-in-AI-Driven.webp&#039;);background-position:center center;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;box-shadow:0px 3px 3px 3px #d0d0d0;;padding: 50px 50px 50px 50px;\" data-bg-url=\"https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/1-in-AI-Driven.webp\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_2_5 2_5 fusion-two-fifth fusion-column-first\" style=\"width:40%;width:calc(40% - ( ( 4% ) * 0.4 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_3_5 3_5 fusion-three-fifth fusion-column-last\" style=\"width:60%;width:calc(60% - ( ( 4% ) * 0.6 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-8\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;\"><h2 style=\"text-align: left; font-size: 30px; color: #e4601c; line-height: 40px; margin-bottom: 0;\"><strong>The Only Home and Post-acute Care AI Cloud You&#8217;ll Ever Need<\/strong><\/h2>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:15px;margin-bottom:15px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-button-wrapper\"><style>.fusion-body .fusion-button.button-1 .fusion-button-text,.fusion-body .fusion-button.button-1 i{color:#ffffff;}.fusion-body .fusion-button.button-1{border-color:#ffffff;border-width:1px 1px 1px 1px;border-radius:30px 30px 30px 30px;background:#ea7f26;}.fusion-body .fusion-button.button-1:hover .fusion-button-text,.fusion-body .fusion-button.button-1:hover i,.fusion-body .fusion-button.button-1:focus .fusion-button-text,.fusion-body .fusion-button.button-1:focus i,.fusion-body .fusion-button.button-1:active .fusion-button-text,.fusion-body .fusion-button.button-1:active i{color:#fc732d;}.fusion-body .fusion-button.button-1:hover,.fusion-body .fusion-button.button-1:active,.fusion-body .fusion-button.button-1:focus{border-color:#fc732d;border-width:1px 1px 1px 1px;background:#ffffff;}<\/style><a class=\"fusion-button button-flat button-large button-custom button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/automationedge.com\/home-health-care-automation\/#contactus\" id=\"ae_banner_btn\"><span class=\"fusion-button-text\">Apply for A Free Demo<\/span><i class=\"fa-arrow-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:50px;padding-right:5%;padding-bottom:35px;padding-left:5%;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\" style=\"background-image: url(&#039;https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/1-in-AI-Driven.webp&#039;);background-position:center center;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;box-shadow:0px 3px 3px 3px #d0d0d0;;padding: 50px 50px 50px 50px;\" data-bg-url=\"https:\/\/automationedge.com\/home-health-care-automation\/wp-content\/uploads\/2025\/03\/1-in-AI-Driven.webp\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-4 fusion_builder_column_inner_2_5 2_5 fusion-two-fifth fusion-column-first\" style=\"width:40%;width:calc(40% - ( ( 4% ) * 0.4 ) );margin-right: 4%;margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-5 fusion_builder_column_inner_3_5 3_5 fusion-three-fifth fusion-column-last\" style=\"width:60%;width:calc(60% - ( ( 4% ) * 0.6 ) );margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-9\" style=\"font-family:&quot;Roboto&quot;;font-weight:400;\"><h2 style=\"text-align: left; font-size: 24px; color: #e4601c; line-height: 30px; margin-bottom: 0;\"><strong>The Only Home and Post-acute Care AI Cloud You&#8217;ll Ever Need<\/strong><\/h2>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;margin-bottom:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-button-wrapper\"><style>.fusion-body .fusion-button.button-2 .fusion-button-text,.fusion-body .fusion-button.button-2 i{color:#ffffff;}.fusion-body .fusion-button.button-2{border-color:#fc732d;border-width:1px 1px 1px 1px;border-radius:30px 30px 30px 30px;background:#ea7f26;}.fusion-body .fusion-button.button-2:hover .fusion-button-text,.fusion-body .fusion-button.button-2:hover i,.fusion-body .fusion-button.button-2:focus .fusion-button-text,.fusion-body .fusion-button.button-2:focus i,.fusion-body .fusion-button.button-2:active .fusion-button-text,.fusion-body .fusion-button.button-2:active i{color:#fc732d;}.fusion-body .fusion-button.button-2:hover,.fusion-body .fusion-button.button-2:active,.fusion-body .fusion-button.button-2:focus{border-color:#fc732d;border-width:1px 1px 1px 1px;background:#ffffff;}<\/style><a class=\"fusion-button button-flat button-large button-custom button-2 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/automationedge.com\/home-health-care-automation\/#contactus\" id=\"ae_banner_btn\"><span class=\"fusion-button-text\">Apply for A Free Demo<\/span><i class=\"fa-arrow-right fas button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":4280,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-4285","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/automationedge.com\/home-health-care-automation\/wp-json\/wp\/v2\/pages\/4285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/automationedge.com\/home-health-care-automation\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/automationedge.com\/home-health-care-automation\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/automationedge.com\/home-health-care-automation\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/automationedge.com\/home-health-care-automation\/wp-json\/wp\/v2\/comments?post=4285"}],"version-history":[{"count":0,"href":"https:\/\/automationedge.com\/home-health-care-automation\/wp-json\/wp\/v2\/pages\/4285\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/automationedge.com\/home-health-care-automation\/wp-json\/wp\/v2\/pages\/4280"}],"wp:attachment":[{"href":"https:\/\/automationedge.com\/home-health-care-automation\/wp-json\/wp\/v2\/media?parent=4285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}