Case Study
Bridge Home Health
Boosts the Referral Conversion Rate by 20% with AutomationEdge CareFlo
Bridge Home Health and Hospice, a top post-acute healthcare provider in California, is dedicated to delivering exceptional home-based care with a commitment to excellence and respect for human dignity.
100%
of Data Accuracy for Referral Intake
24/7
Bot Assistance to Capture Referral Regularly
80%
of Improved Process Efficiency for Referral Process
20%
Increase in Referral Conversion
“
For Bridge Home Health, monitoring incoming referrals from various resources and offering high availability of services in peak hours were some of the challenges that required quick solutions to boost the business growth. To simplify its operation, Bridge Home Health partnered with AutomationEdge.
Automation Goals
- Amplify business growth
- Reduce process execution time
- Boost referral conversion
- Reduce TAT in referral response
- Offering 24/7 referral monitoring