Case Study

Bridge Home Health

Boosts the Referral Conversion Rate by 20% with AutomationEdge CareFlo

Bridge Home Health and Hospice, a top post-acute healthcare provider in California, is dedicated to delivering exceptional home-based care with a commitment to excellence and respect for human dignity.

100%

of Data Accuracy for Referral Intake

24/7

Bot Assistance to Capture Referral Regularly

80%

of Improved Process Efficiency for Referral Process

20%

Increase in Referral Conversion

“
For Bridge Home Health, monitoring incoming referrals from various resources and offering high availability of services in peak hours were some of the challenges that required quick solutions to boost the business growth. To simplify its operation, Bridge Home Health partnered with AutomationEdge.

Automation Goals

  • Amplify business growth
  • Reduce process execution time
  • Boost referral conversion
  • Reduce TAT in referral response
  • Offering 24/7 referral monitoring

Process Overview

After a thorough assessment of the challenges faced by Bridge Home Health in its healthcare operations, AutomationEdge implemented a CareFlo Referral Bot to automate the Referral Intake Process.

The Only Home and Post-acute Care AI Cloud You’ll Ever Need

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The Only Home and Post-acute Care AI Cloud You’ll Ever Need

Apply for A Free Demo