CareFlo – AI and Automation Solutions for Healthcare Providers
A set of ready to use AI and Automation cloud solutions for efficient processes and enhance experience
250+ Global
Organizations
Trust Us
250+ Global Organizations Trust Us
Bridge Home Health Achieved
20% Boost in Referral Conversion Rates
24/7 Bot Assistance to Capture Referrals
7 FTE Reduction from Referral Intake Team
AI and Automation Advantages for Healthcare
CareFlo modules are pre-built solutions which are designed to streamline manual processes, improving from electronic health record management and patient scheduling to eligibility verification, accelerating claims processing, optimizing financial workflows, and ensuring regulatory compliance. All this can be achieved within an impressively short timeframe, empowering healthcare organizations to reap the benefits of digital transformation quickly and efficiently.
With CareFlo for Healthcare you don’t need to worry about following:
- Upfront investment of software license
- Upfront investment of automation development
- Provisioning of infrastructure to run automations
- Ongoing operational support, monitoring, changes etc.
- Upgrades and uptime of automations
Your fixed monthly fee for using CareFlo covers all above.
AI and Automation Use Cases in Healthcare
These ready automation solutions for healthcare automates the repetitive and time-consuming processes. This gives more time to clinicians and back-office staff to focus on patient care. See the list of use cases you can automate with CareFlo.
Insurance Eligibility Verification
The CareFlo bot streamlines administrative tasks by gathering patient information, insurance details, and integrating with insurance portals to verify coverage and check policy specifics. It then seamlessly updates this information in EHR systems and other relevant platforms, ensuring accuracy and efficiency.
Revenue Cycle Management(RCM)
RCM CareFlo automates various processes including monitoring of claim status, denial management, secure authorizations etc RCM CareFlo helps you in reducing account receivables days, improve workforce experience, improve accuracy of claims.
Patient Scheduling
CareFlo simplifies patient scheduling by retrieving patient information from IDs and medical records, performing eligibility checks, considering patient preferences and doctor availability. Also, it can automatically send notifications to patients and doctors.
Healthcare Document Processing
Healthcare providers receive medical records and documents in multiple formats, such as PDF, email, fax and images. The CareFlo bot extracts and processes data from documents like medical records, lab reports, and more using AI and OCR technologies. Once the data is extracted, it seamlessly integrates and updates it into the healthcare systems like EHR, payer portal, clearing house portal, billing software etc.
Digital Assistant for Clinician and Staff
Forget the hassle with your new AI-powered Digital Assistant. Get instant answers to service requests (pay stubs, passwords), track service requests, and troubleshoot issues with knowledge article search – all within your preferred platform (MS Teams, messaging app, web chat, voice call, text) for queries related to IT, HR, Finance and Facilities. Focus on what matters most – your patients – while the Digital Assistant empowers a smoother workday for clinicians, other employee and back-office operations staff.
IT/HR/Finance Automation
Enhance IT, HR, Finance teams’ productivity by automating manual and repetitive tasks such as end user support, infrastructure and operations automation, workload and batch job automation, employee onboarding, invoice processing and reporting etc. With automated processes, there will be reduction in the errors and execution time, improvement in productivity and your team will spend more time on critical tasks.
Staff Onboarding and Offboarding
This CareFlo bot facilitates new hire communication, notifications, document verification, and automates onboarding on multiple IT, HR, Finance and other end user systems. It also provides the required access etc. It simplifies administration and improving overall employee experience.
Referral Automation
Referral automation help healthcare providers with easy patient data extraction from referral portals and systems, checking patient requirement compatibility with your offering, performs insurance eligibility check. Once verification is done, it enters information into the EMR system, prioritize referral and also sends notification to the patient showing your interest. This leads to reduced response time and improved efficiency of operations.
Appointment Management
Get faster with appointment management in healthcare using automated voice and text bot. This bot efficiently gathers necessary information and finds available slots, reducing wait times and administrative workload. Additionally, these bots send timely reminders about upcoming appointments via voice calls or text messages, ensuring patients are well-informed.
Prior Authorization
The CareFlo bot identifies requests for authorization, submit authorization request and track authorization outcomes. Also, AI bot gives real time update on submitted request reducing follow up with payers.
Patient Onboarding
Automation in patient onboarding includes extraction and processing of information from intake registration form, enter patient demographics, address, insurance information, attach different documents directly into the EHR system, eliminating manual data entry. Also, these bots can create personalized plan based on the patient data.
AI and Automation Use Cases in Healthcare
These ready automation solutions for healthcare automates the repetitive and time-consuming processes. This gives more time to clinicians and back-office staff to focus on patient care. See the list of use cases you can automate with CareFlo.
Insurance Eligibility Verification
The CareFlo bot streamlines administrative tasks by gathering patient information, insurance details, and integrating with insurance portals to verify coverage and check policy specifics. It then seamlessly updates this information in EHR systems and other relevant platforms, ensuring accuracy and efficiency.
Revenue Cycle Management(RCM)
RCM CareFlo automates various processes including monitoring of claim status, denial management, secure authorizations etc RCM CareFlo helps you in reducing account receivables days, improve workforce experience, improve accuracy of claims.
Patient Scheduling
CareFlo simplifies patient scheduling by retrieving patient information from IDs and medical records, performing eligibility checks, considering patient preferences and doctor availability. Also, it can automatically send notifications to patients and doctors.
Healthcare Document Processing
Healthcare providers receive medical records and documents in multiple formats, such as PDF, email, fax and images. The CareFlo bot extracts and processes data from documents like medical records, lab reports, and more using AI and OCR technologies. Once the data is extracted, it seamlessly integrates and updates it into the healthcare systems like EHR, payer portal, clearing house portal, billing software etc.
Digital Assistant for Clinician and Staff
Forget the hassle with your new AI-powered Digital Assistant. Get instant answers to service requests (pay stubs, passwords), track service requests, and troubleshoot issues with knowledge article search – all within your preferred platform (MS Teams, messaging app, web chat, voice call, text) for queries related to IT, HR, Finance and Facilities. Focus on what matters most – your patients – while the Digital Assistant empowers a smoother workday for clinicians, other employee and back-office operations staff.
IT/HR/Finance Automation
Enhance IT, HR, Finance teams’ productivity by automating manual and repetitive tasks such as end user support, infrastructure and operations automation, workload and batch job automation, employee onboarding, invoice processing and reporting etc. With automated processes, there will be reduction in the errors and execution time, improvement in productivity and your team will spend more time on critical tasks.
Staff Onboarding and Offboarding
This CareFlo bot facilitates new hire communication, notifications, document verification, and automates onboarding on multiple IT, HR, Finance and other end user systems. It also provides the required access etc. It simplifies administration and improving overall employee experience.
Referral Automation
Referral automation help healthcare providers with easy patient data extraction from referral portals and systems, checking patient requirement compatibility with your offering, performs insurance eligibility check. Once verification is done, it enters information into the EMR system, prioritize referral and also sends notification to the patient showing your interest. This leads to reduced response time and improved efficiency of operations.
Appointment Management
Get faster with appointment management in healthcare using automated voice and text bot. This bot efficiently gathers necessary information and finds available slots, reducing wait times and administrative workload. Additionally, these bots send timely reminders about upcoming appointments via voice calls or text messages, ensuring patients are well-informed.
Prior Authorization
The CareFlo bot identifies requests for authorization, submit authorization request and track authorization outcomes. Also, AI bot gives real time update on submitted request reducing follow up with payers.
Patient Onboarding
Automation in patient onboarding includes extraction and processing of information from intake registration form, enter patient demographics, address, insurance information, attach different documents directly into the EHR system, eliminating manual data entry. Also, these bots can create personalized plan based on the patient data.
Explore Our Free Experience Centre for Immersive Self-Service Demos of Solutions.
Integrate and Automate Your Healthcare Applications
AutomationEdge offers seamless integration with EMR systems and other healthcare applications for seamless interoperability of the information. This integration brings significant digital improvements to your organizations allowing you to easily scale and grow.
Integrate and Automate Your Healthcare Applications
AutomationEdge offers seamless integration with EMR systems and other healthcare applications for seamless interoperability of the information. This integration brings significant digital improvements to your organizations allowing you to easily scale and grow.
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University of Maryland Medical System Achieved
80% Reduction in helpdesk overload
45 Minutes to 1.1 Minutes Reduction in call turnaround time
2 FTE Equivalent manual work automated
