Case Study

Butte Home Health & Hospice

Reduce the Referral Response Time by 70% using AutomationEdge CareFlo AI

Founded in 1984, Butte Home Health & Hospice is a nonprofit, community-owned provider in Chico, CA.
It delivers home health and hospice services and is committed to helping people live safely at home with comfort, dignity, and independence.

45 Minutes – 10 Minutes

Reduction in Referral Response

70%

Reduction in Referral Response Time

24/7

Referral Coverage

“
Butte Home Health relied on manual effort to process referrals from multiple portals, faxes, and documents, resulting in missed opportunities and delays. With fragmented data and time-consuming eligibility checks, intake teams faced high workloads and slow decision-making. They partnered with AutomationEdge to streamline the referral intake process.

Automation Goals

  • Decrease referral response time
  • Increase referral conversion
  • Reduce manual workload
  • Improve patient care

Process Overview

AutomationEdge conducted a comprehensive review of Butte Home Health & Hospice’s operational inefficiencies and implemented Referral Intake CareFlo AI to eliminate manual delays and improve conversion rate.

Process Your Referral in 5-10 Minutes with AutomationEdge Referral Assure CareFlo AI

AutomationEdge Referral Assure CareFlo AI eliminated referral delays and EMR inaccuracies by streamlining workflows With referrals reduced to just 5–10 minutes, our team was able to focus more on patient care—not paperwork.

Emily Mumford,
Butte Home Health & Hospice

The Only Home and Post-acute Care AI Cloud You’ll Ever Need

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The Only Home and Post-acute Care AI Cloud You’ll Ever Need

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