Case Study
Butte Home Health & Hospice
Reduce the Referral Response Time by 70% using AutomationEdge CareFlo AI
Founded in 1984, Butte Home Health & Hospice is a nonprofit, community-owned provider in Chico, CA.
It delivers home health and hospice services and is committed to helping people live safely at home with comfort, dignity, and independence.
45 Minutes – 10 Minutes
Reduction in Referral Response
70%
Reduction in Referral Response Time
24/7
Referral Coverage
“
Butte Home Health relied on manual effort to process referrals from multiple portals, faxes, and documents, resulting in missed opportunities and delays. With fragmented data and time-consuming eligibility checks, intake teams faced high workloads and slow decision-making. They partnered with AutomationEdge to streamline the referral intake process.
Automation Goals
- Decrease referral response time
- Increase referral conversion
- Reduce manual workload
- Improve patient care