Agentic Automation Platform · For Business Operations

It's 4 p.m. at the insurer.
A customer email just landed


Policy number buried in the third line. A scanned form attached. Written in local language. Nobody reads it - and it's resolved before the SLA clock hits five minutes.

SERVICE INBOX · EMAIL CONTACT CENTER ● 16:02
16:02:07 · READ & UNDERSTAND
Email read in local language; intent understood: bank-detail change on a policy.
Agentic AIDocument AIWorkload
16:02:19 · IDENTIFY & VERIFY
Policy number extracted from body + attachment; registration check via the core API - 7 policies reconciled to one customer.
Document AIIntegrationsETL
16:02:31 · CLASSIFY & DECIDE
Mapped to Policy Servicing, not Grievance or New Business; action selected from the category library.
Agentic AIEdgeAI CopilotAgentEdge
16:03:04 · ACT ON CORE SYSTEMS
Core system updated via API; insurer portal De-Dup run where there is no API; CRM ticket raised.
RPAIntegrationsConversational
16:03:41 · RESPOND / ROUTE
Confirmation replied in local language, within TAT; multi-customer edge cases routed to an agent with everything attached. Resolved.
ConversationalHuman-in-the-LoopWorkload
10 of 10capabilities, one email

No human read it, it closed inside SLA, and every step - the local language comprehension, the scanned attachment, the no-API portal, the hand-off - landed on one audit trail.

10×capabilities, natively one platform
1,500+pre-built integrations & automations
200+enterprise customers
4.1★Gartner Peer Insights · 97% recommend

You've met the pre-built agents.
This is what they run on


Ready-made AI agents for IT, HR and Finance. One platform to build agents for the rest of your enterprise. Automate business-critical processes - from loans and claims to KYC and customer inboxes.
Same core. Every use case. Faster deployment.

The AutomationEdge Platform
ten capabilities · one governance model · one licence · same connectors, same audit trail

Humans, agents, bots. The whole process. One native platform


AI, documents, decisions, APIs, RPA, reconciliation, scheduling and human hand-offs - all connected. All running on one platform.
Fewer vendors. Fewer hand-offs. Fewer re-authorizations. One process. End to end.

The stack · everyone else

Everyone sells a "platform."
Most ship a stack.

  • Agentic bolted onto legacy RPA - or acquired outright
  • Robot licences + platform fee + add-on modules
  • Document AI extra, chatbots via partners, orchestration billed separately
  • Analysts peg the agentic upgrade at +20–50% of programme TCO
The platform · AutomationEdge

Ten capabilities,
built natively together.

  • Agentic AI, RPA and Document AI in one execution engine - from day one, not 2025
  • One platform, one licence - optionally outcome-priced
  • ~50% lower total cost · 5× faster to build
  • One invoice you actually understand

The whole wheel - not one or two spokes


One platform. One shared context. Same data. Same permissions. Same audit trail.
Every request can move across capabilities without hand-offs or integrations. What takes multiple tools and integrations becomes one connected step.

01
Agentic AI
Plans, decides and acts - self-heal, run a runbook, or route to a person.
02
Conversational
Voice, Teams, WhatsApp, email, web and portal - 100+ languages.
03
Human-in-the-Loop
Hand-off with the diagnosis attached, wherever confidence or risk demands.
04
EdgeAI Copilot
Turns a plain-English description into a working workflow.
05
Document AI · DocEdge
Reads invoices, forms, attachments and free text; classifies and extracts.
06
Integrations & ITPA
520+ connectors across core, ITSM, HRMS, identity, cloud and endpoint.
07
RPA
Drives the systems with no API - portals, legacy screens, terminal apps.
08
ETL
Validates, moves and reconciles the data the process depends on.
09
Workload Automation
Schedules, monitors and re-runs jobs; 24×7 alerting at volume.
10
AgentEdge
The ready library - 1,000+ agents and workflows, not a blank canvas.

Shared core. Shared data. Shared governance

Touchpoints
Voice · Email · WhatsApp · MS Teams · Web · API · MCP - interactive and autonomous triggers, including your monitoring systems
Orchestration
Manager and specialist agents plan, route and coordinate the work end to end
Intelligent execution
Agentic AI · Conversational · Document AI · RPA · ETL · Workload · Integrations · AgentEdge - plus enterprise knowledge management
Security & governance
Guardrails · RBAC · Permission Manager · Audit logging - across every layer, not per tool
Multi-LLM engine
Anthropic · GPT · Gemini · others - bring your own key or your own model. No lock-in.

Development sits alongside: AI Studio, Process Studio and EdgeAI Copilot - with custom reporting, analytics and dashboards for oversight.

Proven where automation is hardest: regulated operations


Banking and insurance are where the platform grew up - straight-through processing under audit. The same engine runs every other industry.

Run by 200+ enterprises worldwide

HDFC-Bank
SBI
Axis-Bank
YES-Bank
IDFC-First-Bank-Limited
Ahli-United-Bank
CAIXA
Bajaj-Life-Insurance-Limited
Kotak-life
Honda
Roche
DU-Telecom
UMMS
Genpact
Teleperformance
HDFC-Bank
BANKING · 15+ BUSINESS FUNCTIONS
5Mloan applications a year, processing time cut 45 → 20 minutes
200 bots run loan processing across every location, with real-time status for all credit administrators.
Bajaj-Allianz-Life
INSURANCE · EMAIL + WHATSAPP + TEAMS
30 → 92%satisfaction as service moved from queues to instant resolution
The email contact center reads, verifies, de-dups and acts on the core system - replies within TAT, 24×7.
TVS Credit
FINANCIAL SERVICES · $8.5B TVS GROUP
28state portals automated - statutory work with no API, no ticket
ESIC registrations that consumed 4+ hours of staff time daily now run themselves, turnaround cut 50%.

Tens to hundreds of processes automated per customer environment · explore all case studies →

Describe it in English. Ship it governed


Agentic where judgment matters. Deterministic where repeatability wins.
Pre-built agents handle routine work. Reasoning kicks in only when decisions require it. Predictable cost per resolution - even at 67,000 requests/month.

Design
AI Studio
Build agents, journeys and conversations - the reasoning, the tools each agent may use, and the boundaries it works inside.
Process
Process Studio
The deterministic half of the work - pre-built tools or your own, where determinism is cheaper and safer than reasoning.
Plain English
EdgeAI Copilot
Describe the workflow and get a working one back. Runbooks and category actions written and tuned in plain English.
Library
AgentEdge
1,000+ ready agents and workflows, deployable in minutes. Most builds start here, not at zero.

Built to say yes to the board - safely


The controls that turn "agentic AI" from a risk into an approved, audit-ready programme - the reason regulated BFSI runs this in production.

Guardrails & policy
Every agent action checked against policy before it runs.
RBAC & Permission Manager
Least-privilege access per agent, system and action.
Full audit logging
Every decision and step logged - BFSI audit-ready.
BYOK / BYOM
Bring your own key or model. No LLM lock-in. SaaS, on-premises or hybrid.

SOC 2 Type 2 · ISO 27001 · GDPR · HIPAA

Already on UiPath, Automation Anywhere, Blue Prism or Power Automate?

Migrate the bots. Keep the ROI. Cut the line items


Your renewal is a decision point. Move your existing bot estate onto one native platform - and get agentic AI, Document AI and conversational included instead of priced as add-ons.

Step 1 · Assess

Free migration assessment

Bot-by-bot inventory of your current estate - complexity, connectors, run volumes - mapped to AutomationEdge equivalents, with a TCO comparison you can put in front of finance.

Step 2 · Convert

Accelerated re-platform

Migration accelerators and a certified services bench convert workflows in batches - highest-volume first, so savings start before the migration ends.

Step 3 · Run side-by-side

Cut over with evidence

Old and new run in parallel until outputs match. You decommission per-bot licences on your schedule - not the vendor's.

Where it counts AutomationEdge UiPath Automation Anywhere Blue Prism Power Automate
Chatbot + Agentic + RPA + Doc AI, natively one~~~~
Simple licence - one price
Customisable agentic AI offering~~~~
Outcome-based pricing option

Start pre-built, or automate the whole process


Same core, same governance, same contract - deploy where the pain is sharpest and expand when you're ready.

Pre-built · outcome-priced

AI agents for enterprise operations

SupportFlo for IT · HR · Finance, and CareFlo for healthcare
  • Outcome-priced - you pay per resolution
  • Live in weeks on the systems you already run
  • Starts from the AgentEdge ready-agent library
Platform · per process

Agentic automation for business operations

Straight-through processing for banking, insurance & shared services
  • Loan origination · KYC/AML · claims · email contact center
  • Document AI, decisioning and orchestration together
  • Built with EdgeAI Copilot, in plain English