Resources 2018-02-14T09:05:33+00:00


AutomationEdge for Service Desk

AutomationEdge for Robotic Process

AutomationEdge for Remedyforce

AutomationEdge Self Service
Password Reset for Remedy

AutomationEdge Self Service
Password Reset for Remedyforce

AutomationEdge Self-Service
Password Reset for other Service
Desk Users

Data Sheet

AutomationEdge for Remedyforce-Digital Workplace Solution

AutomationEdge for Remedy-Digital Workplace Solution


Leveraging Machine Learning for Automatic Ticket Classification & Case Creation – AutomationEdge

Self-Service Password Reset tool evaluation guide

Service Desk Automation with AutomationEdge for Remedyforce

White Paper

Automated Service Desk

Going beyond manual service request management system


Self-Service Password Reset tool evaluation guide


AutomationEdge partners with Confiance to Deliver Cognitive Automation Solutions to Global Customers

AutomationEdge Partners With PerformanceRPA To Expand Its Reach In The Robotic Process Automation Market

AutomationEdge Hosts Its First RPA & AI User World Summit – Ignite 2017

AutomationEdge partners with qBotica to drive digital excellence in RPA through Artificial Intelligence

NASSCOM Tech Series: RPA –
Deployment to Scale

Ignite 2017 –
The Annual RPA & AI User Summit
by Automationedge

Gartner Recognizes AutomationEdge as a Specialist RPA Software Provider in “Market Guide for Robotic Process Automation Software, 2017” report.

IRPAAI Automation
Innovation Conference
December 5-6 | New York

FUSION 17 – Driving
Service Management Forward
October 31 – November 3 | Orlando, FL

AutomationEdge is
Exhibiting at Intelligent Automation
2017, New Orleans

AutomationEdge Partners with Trinamix to Enable Automation of Oracle Cloud Applications

Gartner Recognizes AutomationEdge
in Hype Cycle for Digital Insurance,
2017 Report

NASSCOM Tech Series: RPA –
Evangelism to Implementation

NASSCOM Tech Series: RPA –
Evangelism to Implementation

AutomationEdge and Cloudbyz
Announce Partnership to Drive Next
Generation Technology

NASSCOM and AutomationEdge
Jointly Conduct Master Class
and Best Case Studies Presentation
On “RPA – Deployment To Scale”

AutomationEdge at Big DT Show,
Dubai in colaboration with Finesse

AutomationEdge to participate as
Technology Partner in the upcoming
DCB Bank Innovation Carnival 2017

AutomationEdge Parterns with
Fitness to Drive Enterprise

Dubai Smart Government Wins
AutomationEdge Customer Innovation
Award 2016 for Excellence in RPA and
IT Automation

AutomationEdge Helps IT
Organizations resolve repetitive IT
tickets automatically with service
desk automation for BMC

Case Study

AutomationEdge drives service
availability at Smart Dubai
Government by automating the
supplier creation process

One of the largest bank in India
Leverages AutomationEdge RPA to
Automate Bank Account Closure

One of the major life insurance
company of India leverages
AutomationEdge RPA to simplify the
praposal creation and assessment

Insurance Surrender Quote And
Payouts gets Digital for a Leading
Insurance Company

AutomationEdge automates user
creation process of a leading bank

AutomationEdge – Robotic Process


How AI Chatbot Is Transforming Customer Care industry

February 8th, 2018|0 Comments

The success of any business lies in its Customer relationship management strategies. With the advancement of cognitive technologies such as artificial intelligence, chatbot, natural language processing (NLP), intelligent automation of customer care services has become [...]

Transforming HR Function with Robotic Process Automation

February 1st, 2018|0 Comments

HR is one of the most people-centric business functions and works on attracting, developing and retaining the employees who help the business grow. To optimize the HR processes that extend across different geographies and that [...]

10 tips for successful Robotic Process Automation

January 22nd, 2018|0 Comments

In today’s business world Automation is going everywhere and it becomes a hot topic. With automation, organization can significantly improve business response time, efficiency, accuracy and reduce man hours spent on mundane repetitive tasks. [...]

Smart Dubai Government wins 3 awards at the ‘.Gov’ Magazine’s Annual Government ICT Achievements Awards

May 24th, 2017|0 Comments

Dubai, May 18, 2017 The awards included the 'G2G Service of the Year' for Robotic Agent and 'G2C Service of the Year' for AI service Saad, as well as the 'Leadership in Digital Transformation [...]

Digital Insurers Leverage Robotic Process Automation (RPA) to Drive Operational Efficiencies

December 14th, 2016|0 Comments

Insurance sector has always been facing numerous challenges, whether its profits, regulations or compliance; this has led to the birth of ‘Digital Insurers’. Yes! Digital Insurers are the ones for whom customer experience and operational [...]

Robotic Process Automation (RPA) in Banking Industry

December 2nd, 2016|0 Comments

Dec 2, 2016 In order to remain competitive in an increasingly saturated market – especially with the more widespread adoption of virtual banking – banking firms have had to find a way to deliver [...]

AutomationEdge in Remedyforce Technology Ecosystem

March 21st, 2016|0 Comments

AutomationEdge has rich integration with Remedyforce service desk. We have wizard to integrate Remedyforce forms and fields with automation actions – no coding or development needed to exploits ready automation actions bundled with AutomationEdge. [...]

Shift Left Strategy, Self-service and Automation

February 10th, 2016|0 Comments

Shift Left is about moving higher cost services delivery channels to lower cost delivery channels. Automation along with self-service can be the best delivery channel – lower in cost and higher is customer satisfaction due [...]

Value of IT automation – Cost Reduction, Faster Speed of Response to Business and Reduced Risk

February 10th, 2016|0 Comments

IT teams and IT outsourcers keep on adding resources and costs to handle current and future demand from IT. Most of the IT budget goes in keeping the lights on and most of that budget [...]

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