Case Study

Generali Insurance

Garnering Employee Productivity with RPA

Generali is a renowned Italian insurance company with 180 years of industry experience. It currently serves in 50 countries, having 75000 employees and serving 67 million customers.

Improved Employee Productivity With RPA

100+ Use cases

Executed by bot for new products

90%

Improved productivity

1 Day to 2 Hours

Reduction in product validation turnaround time

2 Day to 2 Hours

Reduction in product illustration testing turnaround time


High volume testing of boundary conditions and variation parameters for new products were something that the client was struggling with. Additionally extracting data for manual testing is also one of the difficulties that the client needed to be helped with.

Automation Goals

  • Accelerate business processes
  • Reduce errors and manual interventions in product test cases

  • Automate the manual testing of new product illustration
  • Streamline the results or maintain consistency in the outputs

Process Overview

Product validation and product illustration testing are the processes that were integrated with AutomationEdge’s RPA Bots that helped to read the data from Genova application and smartly accessed the information. The end-to-end automation read the data from Genova application, navigate to the new page, enter data, execute details, extracted data from Excel and PDF documents to compare and send an email including output file and screenshot to a concerned user. It also captured screenshot in case of successful execution or error.

The Only Conversational AI And Automation Platform You’ll Ever Need

75% Improvement In Customer Satisfaction Rating90% Reduction In Employee Wait Time50% Of Tickets With End-to-End AutomationNew Revenue Channel Created With Conversational AI

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The Only Conversational AI And Automation Platform You’ll Ever Need

75% Improvement In Customer Satisfaction Rating90% Reduction In Employee Wait Time50% Of Tickets With End-to-End AutomationNew Revenue Channel Created With Conversational AI

Request A Demo