Case Study

The Renowned LNG Player in Oman

Reimagine Business Process with AutomationEdge RPA solution

The customer is Oman’s one of the renowned businesses of producing and selling Liquified Natural Gas(LNG) and its by-product, Natural Gas Liquids(NLGs)

Case Study: The Renowned LNG Player in Oman

2 Hours – 2 Mins

TAT Reduction in Daily IT Report Process

100%

Elimination of Error in Process

Higher Productivity

In Report Monitoring


To reduce the manual effort and give the business process a transformation, the client adopted and implemented AutomationEdge’s RPA solution.

Automation Goals

  • Creating interactive chatbot user interface
  • Decrease manual dependencies for manual process
  • Get error-free business operations
  • More appropriate use of human resources

Process Overview

To accelerate various processes, AutomationEdge analyzed and understood the existing functionalities of these processes and implemented RPA bots as a driver for accelerating them.AutomationEdge finalized the below automation candidate to automate:

    • AD User Disable
    • Daily IT Report
    • Chatbot cases with MS Teams

The Only Conversational AI And Automation Platform You’ll Ever Need

75% Improvement In Customer Satisfaction Rating90% Reduction In Employee Wait Time50% Of Tickets With End-to-End AutomationNew Revenue Channel Created With Conversational AI

The Only Conversational AI And Automation Platform You’ll Ever Need

75% Improvement In Customer Satisfaction Rating90% Reduction In Employee Wait Time50% Of Tickets With End-to-End AutomationNew Revenue Channel Created With Conversational AI