AutomationEdge Integration App is now available for ServiceNow London release
AutomationEdge continuous to work closely with ServiceNow and has now launched fully compatible app with the London version on ServiceNow Store.
AutomationEdge RPA for ServiceNow
AutomationEdge, the leading RPA and IT Process Automation platform is the first to have app on ServiceNow Store for users. ServiceNow users can download the app for free to automate processes. AutomationEdge helps automate IT and Non-IT tickets in ServiceNow to reduce TAT and manual errors
AI-Powered ServiceNow Service Desk for Efficiency and Self-Service
AutomationEdge intelligent automation platform has all the essential capabilities like artificial intelligence, machine learning, ETL, natural language processing. ServiceNow with AutomationEdge becomes an AI powered solution and can leverage below capabilities:
Ticket auto classification, prioritization using SVM and deep learning algorithms
Ticket Auto Assignment to best competency available
Sentiment analysis for social platform for complaints handling
Chatbot as new channel for end users, powered by Natural Language Understanding
How AI-Powered ServiceNow Works?
ServiceNow Automation Candidates across Departments
IT Use Cases
- Incident ticket creation and Check Status
- Share folder access
- Increase mailbox size
- Password Reset
- Take a snapshot of VM, Add member to AD, Internal VPN Access
- VMWare – VM creation
- Pull information or reports
Human Resources
- Personal record update
- Apply for a Leave
- Employee onboarding and offboarding
- Update timesheet
- Time report
- Distributing a JD across employee job portals
- Employee verification
- Attendance and payroll
Finance
- Reconciliation
- Reporting
- Billing
- Creating and delivering invoices