How are you overcoming the problem of customer data management?
- Capturing data across documents for processing
- Securing your Customer’s Documents like AADHAAR
- Overcoming threat to data privacy
- Compliance with SCI and RBI directives
A sizeable portion of today’s Business Processes involve documents as an input, so revisiting them is a humongous task for businesses
Scanned and PDF Documents are involved, which require a lot of effort for editing challenging to be managed by humans
As per the RBI Guidelines, Indian banks and financial institutions are directed to redact customer information from documents like AADHAAR Card for 1000s of closed accounts.
To adhere to this guideline, banks have to setup a back-office team to redact or mask the customer documents. This was a time consuming and costly affair. Also, manual handling possess the threat of mishandling of data.