Digitization in India – Challenges and Growth Opportunities2021-01-29T08:21:00+00:00
Digitization in India – Challenges and Growth Opportunities
Pune India, 24th Sept. 2019 –Uday Birajdar, CEO – AutomationEdge in an interview with S Anand, Vice President, Frost & Sullivan on topic Digitization in India- Challenges and Growth Opportunities.
Artificial Intelligence and RPA have the ability to increase speed, agility, reduce cost, and improve compliance by connecting with large legacy systems. In this digital innovation world, Artificial Intelligence will be used in every technology solution by all industries. With AI technology, robots can understand natural language and perform the activity which human can’t do with speed and accuracy. This will result in improved turnaround times, accuracy, and operational efficiency.
AI technology is used with process automation, advanced communication technologies such as 5G and block chain will lead to the development of advanced automation solutions that can enable automation of connected devices beyond the premises of a business.
AutomationEdge has many big customers in banking & financial, insurance and manufacturing industries. It provides innovative Automation solutions to each and every selected process. Taking an example of the insurance firm to address the challenges they were facing with payout in case of mid leavers or death claims. Insurance firms are using AutomationEdge technology to connect its CRM system, policy administration systems and other payout related systems. This helped them to reduce 5-day to 2-day to process a payout. This improves customer experience and ultimately enhances brand equity.
Another example of Government organization who are automating supplier creation use case for huge data using AutomationEdge which saves cost and time
The digital initiatives movement in India is progressing rapidly with increased adoption levels of automation by manufacturing and financial institutions at the enterprise level. Though the government and public sectors are moving a slower pace, there is a good scope for improving the automation adoption initiatives.
AutomationEdge is the only unified solution with business process automation and IT process automation as core capabilities. Its AI & NLP capabilities enable it to handle unstructured data like emails, chats, and unformatted excels which can help in areas like customer support, sales, risk and compliance.
AutomationEdge is the first in the RPA industry to launch RPA as a Service (or RPA on Cloud) solution which further reduces the burden of investing and managing hardware and software costs.
About Frost & Sullivan
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