Faced with shrinking budgets and increasing IT demands, organizations are turning to IT Process Automation as a way to boost service desk efficiency, meet SLAs and reduce costs, but there is more that can be achieved apart from just automating IT tasks in ServiceNow.
In this webinar, we will introduce you to the unified automation platform that can empower your ServiceNow Platform to automate not only the IT tasks but the non- IT tasks as well. Join us to learn how Business processes for admin, HR, legal, accounting and finance can be automated on ServiceNow Platform by using the Robotic Process Automation (RPA) seamlessly. We leverage the ServiceNow platform capabilities like Flow Designer, Integration hub, Service Catalog and use AutomationEdge bots to automate any request.
Join us in this webinar, to learn:
- What is RPA ?
- How to automate non IT – processes using ServiceNow drag and drop ready bots
- How you can automate mundane and repetitive tasks to improve turnaround time and reduce costs
- How automation helps in streamlining of processes & adhering to the compliance
- How to leverage machine learning for ServiceNow tickets classification
- How to identify automation candidates based on data in ServiceNow
Who should attend?
- ServiceNow ITSM platform owner
- Non-IT function owners who are leveraging ITSM platform for request management
- ServiceNow user organizations who want get more ROI out ServiceNow investment
- ServiceNow user organizations who want to automate Non-IT processes
- ServiceNow users who want to leverage AI in making their ServiceNow instance even more efficient