“We are super excited to be featured in Zinnov Zones IT Automation 2021 report. We believe that our positioning will re-ignite our focus and re-validate our ability to match the specific market demands through our touch of personalization in certain areas of IT automation addressing specific pain areas of the customers. We believe that this recognition will establish our presence in the global market as one of the top partners of choice for any enterprise searching for tailored IT Automation solutions,” said Uday Birajdar, CEO & Co-founder – AutomationEdge.
AutomationEdge offers a diversified portfolio of intelligent automation technologies like chatbot, ticket auto-classification engine, IT automation orchestrator, ETL, Machine Learning, API integration framework, ready adaptor library and RPA. AutomationEdge CogniBot for IT is AI in cloud which understands language of employee conversations. CogniBot can make sense out of interactions with employees and helps in automated fulfillment of IT requests, enquiries and issues.
AutomationEdge has been certified by leading ITSM vendors as the most reliable Service Desk automation solution provider across industries globally. AutomationEdge is available in BMC, ServiceNow, Cherwell and Salesforce app stores. AutomationEdge’s ready adapters, steps and workflows can be integrated seamlessly into IT systems such as Amazon EC2, Azure, Cisco, Splunk, AD, VMware and Salesforce.
AutomationEdge’s ITPA capabilities act as an extension of the IT teams with futuristic capabilities to automate all repetitive processes. The maximum adoption for such solutions is witnessed across data centers, service requests management desks, and network management centers.
AutomationEdge is the leading IT automation and Robotic Process Automation (RPA) solution provider – driven by core values of innovation and sustainable business growth. It offers a complete range of intelligent automation technologies, including cognitive automation like chatbots, RPA, ETL, ready API integrations, machine learning, and IT automation as an Enterprise Automation Platform. AutomationEdge has a huge client base of leading multinationals globally like American Express, Capita, Coty, ICICI Lombard, HDFC Life, Smart Dubai Government, Mashreq Bank, Cadence Systems, Genpact, and many more.
The company operates globally through its offices in the United States, the Middle East, and India. Please visit www.automationedge.com to know more about AutomationEdge.