IT Process Automation
Experience autonomous IT operations
Powered With Intuitive Al Frontend And Powerful Al Backend
AutomationEdge IT Process Automation automates repetitive and routine IT tasks to reduce downtime and improve incident response and resolution. It offers advance capabilities like ticket auto-resolution, Chatbot, Machine Learning and rapid API integrations.
The benefits of IT Automation are compelling – automation improves accountability, efficiency and predictability, while reducing cost, variability and risk.
With Automation, IT support team works smarter and faster to detect digital service issues and resolve them before impacting business operations.
Service Desk Automation
Empower the business users through self-service, and the automated delivery of services through 24 x7 automation service catalog.10 to 40% tickets (incidents and service requests) will get resolved automatically using AutomationEdge.
Service Desk automation will help you fulfil common service requests from business users like password reset, shared folder access, distribution list management, install software, O365 user creation, user creation in business applications, employee onboarding and offboarding etc automatically without involving IT.
Advantages with AutomationEdge
Automate Different Areas of IT
End user Support
Service Desk Tickets
Data Center
Security Operations
Scheduled Activities
Application Support
Customer Testimonials