CogniBot – AI Chatbot for IT Support

AI That Understands The Language of IT Issues

Conversational AI with pre-built IT automation skills

CogniBot – AI Chatbot for IT Support

AI That Understands The Language of IT Issues

AI Chatbot for IT Support

AutomationEdge CogniBot for IT

AutomationEdge CogniBot for IT is AI in cloud which understands
language of employee conversations with enterprise IT. Its strong AI
capability helps you automate IT issues instantly. Our NLP uses
combination of Machine learning, Deep learning, Knowledge graphs
and other engines to effectively disambiguate the utterance.
CogniBot can make sense out of interactions with employees and
helps in automated fulfillment of IT requests, enquiries and issues

CogniBot helps in freeing up bandwidth of IT support staff. It helps
in deflecting tickets, reducing call volumes, and automating
common requests. Cognibot delivers great service experiences to
Employees.

CogniBot learns and improves every day from each interactions with
your employees.

AutomationEdge CogniBot for IT

AI Chatbot for IT Support

AutomationEdge CogniBot for IT is AI in cloud which understands language of employee conversations with enterprise IT. Its strong AI capability helps you automate IT issues instantly. Our NLP uses combination of Machine learning, Deep learning, Knowledge graphs and other engines to effectively disambiguate the utterance.

CogniBot can make sense out of interactions with employees and helps in automated fulfillment of IT requests, enquiries and issues CogniBot helps in freeing up bandwidth of IT support staff. It helps in deflecting tickets, reducing call volumes, and automating common requests. Cognibot delivers great service experiences to Employees.

CogniBot learns and improves every day from each interactions with your employees.

Challenges in Implementing Chatbot for IT

AutomationEdge is an integrated AI-powered automation platform
that automates both the IT and business processes instantly.

How Does CogniBot Help?

Enterprise NLU and
Conversational AI

CogniBot NLU understands the language of IT. It can effectively disambiguate confusing utterances while interacting with employees. AutomationEdge CogniBot model is designed and trained using data available from millions of IT tickets.CogniBot NLU understands the language of IT. It can effectively disambiguate confusing utterances while interacting with employees. AutomationEdge CogniBot model is designed and trained using data available from millions of IT tickets.

Conversation dialogs are built automatically.

CogniBot - AI chatbot powered with NLU that understands the language of IT issues.

Enterprise NLU and Conversational AI

CogniBot - AI chatbot powered with NLU that understands the language of IT issues.

CogniBot NLU understands the language of IT. It can effectively disambiguate confusing utterances while interacting with employees. AutomationEdge CogniBot model is designed and trained using data available from millions of IT tickets.CogniBot NLU understands the language of IT. It can effectively disambiguate confusing utterances while interacting with employees. AutomationEdge CogniBot model is designed and trained using data available from millions of IT tickets.

Conversation dialogs are built automatically.

AI Chatbot with advanced enterprise search technology

Enterprise Search

CogniBot is built with advanced enterprise search technology. It can get answers to employee queries based on knowledge articles, FAQ and other documents that exist within and outside the enterprise. CogniBot will be able to start answering queries from your employees immediately after uploading the document in CogniBot engine.

Enterprise Search

AI Chatbot with advanced enterprise search technology

CogniBot is built with advanced enterprise search technology. It can get answers to employee queries based on knowledge articles, FAQ and other documents that exist within and outside the enterprise. CogniBot will be able to start answering queries from your employees immediately after uploading the document in CogniBot engine.

Automation

CogniBot is backed by robust AutomationEdge automation engine. It comes with hundreds of connectors and actions for different target systems and applications. We have ability to automate almost any application and enterprise system with our robust automation engine.

AI Chatbot powered with robust RPA platform

Automation

AI Chatbot powered with robust RPA platform

CogniBot is backed by robust AutomationEdge automation engine. It comes with hundreds of connectors and actions for different target systems and applications. We have ability to automate almost any application and enterprise system with our robust automation engine.

AI chatbot experts for implementation support

AI Talent

With the subscription of CogniBot, we are committed to make your AI journey successful. Our AI experts will be with you throughout the journey to keep increasing the success and coverage of use cases. You don’t have to hire and maintain expensive AI talent.

AI Talent

AI chatbot experts for implementation support

With the subscription of CogniBot, we are committed to make your AI journey successful. Our AI experts will be with you throughout the journey to keep increasing the success and coverage of use cases. You don’t have to hire and maintain expensive AI talent.

Automate up to
40% of IT Issues.

AutomationEdge is an integrated AI-powered automation
platform that automates both the IT and business processes
instantly. Its advanced Machine Learning, NLP, deep
integrations, iPaaS,and ready bots delivers the best
automation easily and instantly.

Why AutomationEdge AI ChatBot for IT

AutomationEdge is an integrated AI-powered automation platform that automates both the IT and business processes instantly.

Customer Testimonials

Satyaki Lodh, CIO of Borden explains how AutomationEdge improved efficiency by 60%

Customer Testimonials

Satyaki Lodh, CIO of Borden explains how AutomationEdge improved efficiency by 60%
Conversational AI & IT automation give rich experience to your employees

Are you ready to give rich experience to your employees?