AutomationEdge CogniBot for IT
AutomationEdge CogniBot for IT is AI in cloud which understands
language of employee conversations with enterprise IT. Its strong AI
capability helps you automate IT issues instantly. Our NLP uses
combination of Machine learning, Deep learning, Knowledge graphs
and other engines to effectively disambiguate the utterance.
CogniBot can make sense out of interactions with employees and
helps in automated fulfillment of IT requests, enquiries and issues
CogniBot helps in freeing up bandwidth of IT support staff. It helps
in deflecting tickets, reducing call volumes, and automating
common requests. Cognibot delivers great service experiences to
Employees.
CogniBot learns and improves every day from each interactions with
your employees.
AutomationEdge CogniBot for IT
AutomationEdge CogniBot for IT is AI in cloud which understands language of employee conversations with enterprise IT. Its strong AI capability helps you automate IT issues instantly. Our NLP uses combination of Machine learning, Deep learning, Knowledge graphs and other engines to effectively disambiguate the utterance.
CogniBot can make sense out of interactions with employees and helps in automated fulfillment of IT requests, enquiries and issues CogniBot helps in freeing up bandwidth of IT support staff. It helps in deflecting tickets, reducing call volumes, and automating common requests. Cognibot delivers great service experiences to Employees.
CogniBot learns and improves every day from each interactions with your employees.
How Does CogniBot Help?
Enterprise NLU and
Conversational AI
CogniBot NLU understands the language of IT. It can effectively disambiguate confusing utterances while interacting with employees. AutomationEdge CogniBot model is designed and trained using data available from millions of IT tickets.CogniBot NLU understands the language of IT. It can effectively disambiguate confusing utterances while interacting with employees. AutomationEdge CogniBot model is designed and trained using data available from millions of IT tickets.
Conversation dialogs are built automatically.
Enterprise NLU and Conversational AI
CogniBot NLU understands the language of IT. It can effectively disambiguate confusing utterances while interacting with employees. AutomationEdge CogniBot model is designed and trained using data available from millions of IT tickets.CogniBot NLU understands the language of IT. It can effectively disambiguate confusing utterances while interacting with employees. AutomationEdge CogniBot model is designed and trained using data available from millions of IT tickets.
Conversation dialogs are built automatically.
Enterprise Search
CogniBot is built with advanced enterprise search technology. It can get answers to employee queries based on knowledge articles, FAQ and other documents that exist within and outside the enterprise. CogniBot will be able to start answering queries from your employees immediately after uploading the document in CogniBot engine.
Enterprise Search
CogniBot is built with advanced enterprise search technology. It can get answers to employee queries based on knowledge articles, FAQ and other documents that exist within and outside the enterprise. CogniBot will be able to start answering queries from your employees immediately after uploading the document in CogniBot engine.
Automation
CogniBot is backed by robust AutomationEdge automation engine. It comes with hundreds of connectors and actions for different target systems and applications. We have ability to automate almost any application and enterprise system with our robust automation engine.
Automation
CogniBot is backed by robust AutomationEdge automation engine. It comes with hundreds of connectors and actions for different target systems and applications. We have ability to automate almost any application and enterprise system with our robust automation engine.
AI Talent
With the subscription of CogniBot, we are committed to make your AI journey successful. Our AI experts will be with you throughout the journey to keep increasing the success and coverage of use cases. You don’t have to hire and maintain expensive AI talent.
AI Talent
With the subscription of CogniBot, we are committed to make your AI journey successful. Our AI experts will be with you throughout the journey to keep increasing the success and coverage of use cases. You don’t have to hire and maintain expensive AI talent.
Why AutomationEdge AI ChatBot for IT
AutomationEdge is an integrated AI-powered automation platform that automates both the IT and business processes instantly.
Cognitbot- A Virtual Agent
for IT and Business
AutomationEdge Cognibot is an AI agent available on-premise and on the cloud. CognitBot uses Machine Learning algorithms to understand the user intent just by analyzing input text.
Also, it allows enterprises to generate a dialog without writing a single line of code. With industry-specific skills, it supports multiple channels like Web, Microsoft Slack, Facebook, Email, and many more.
CogniBot frees up employees and IT support staff to handle common service requests and deliver great customer service.
Customer Testimonials
Customer Testimonials
