Robotic Process Automation in Banking Did you know that human mistake in the banking industry results in over $878,000 in wasted time and labor each year? It is evident that the desire for change on the part of banking and financial services is not surprising. Implementing robotic process automation makes sense [...]
RPA in banking industry is like a match made in heaven. With robotics, all the mundane, labor-intensive, rule-based, repetitive tasks across the banking sector can be automated using simple software bots. By implementing pre-programmed rules, software bots automate high-volume business processes to optimize costs, improve operational accuracy, and assure improved talent [...]
Since the inception of technological advancement, the banking and finance industry has been growing rapidly and providing faster, more reliable, and more efficient service to their customers. But to remain in the competition and for significant growth in the ever-emerging market, banking firms have to find better-driven solutions. This article will [...]
Someone has indeed said that the best customer support is the support that has never been provided. And if you are able to offer the same, then you must have seamless and flawless customer service across your organization. But, we don’t live in a perfect world and there is always scope [...]
The world is witnessing a cross-industry digital transition, where tech infrastructure is expanding tremendously, and the IT frontline fighters are under immense pressure to support this massive increase while using the same resources. Everywhere the digital transition movement is taking over, and it's time that the IT teams should be strengthened [...]
Businesses need automation if they wish to survive in today's fiercely competitive markets. The benefits of IT automation processes are being greatly reaped by Managed Service Providers(MSPs). IT automation provides MSPs with advantages, including cheaper expenses, fewer mistakes, and higher productivity. MSPs can scale their operations, get better data, and increase [...]
Since its inception, the discipline of ITSM has seen significant changes and evolution. With the trend toward automation, the rise of artificial intelligence, and the push for digital transformation, ITSM is taking on a more prominent role in many organizations today. This is especially true now as many businesses are looking [...]
Any successful organization, especially one that is experiencing a digital transformation, must have IT automation as an ardent prerequisite. Orchestrating IT automation improves efficiency and can lead to a hyper-automation business model in which automation is present in all aspects of the company. Hyperautomation allows the entire business to run on [...]
In the era of instant messaging, instant resolutions, and “instant everything”, wouldn’t customers expect the same from IT service management as well? As customer-centricity is growing across the industry forward-thinking IT leaders are adopting automation tools such as chatbots, virtual assistants, and others However, the adoption of automation tools was not [...]
Regardless of their size, every IT vendor realizes they need to invest in advanced RPA and intelligent automation solutions. All smaller IT vendors seek to future-proof themselves for the upcoming bot revolution but are confined due to lean budgets. And, the bloated RPA packages with bulked-up rates have worsened the situation [...]
