In today's business and digital landscape, even legacy enterprises cannot afford to lack customer communication. And success in today’s competitive business landscape demands total efficiency. This being the reason, customer service and experience have become more imperative than ever before to generate new business and keep an existing customer count intact. [...]
The world is witnessing a cross-industry digital transition, where tech infrastructure is expanding tremendously, and the IT frontline fighters are under immense pressure to support this massive increase while using the same resources. Everywhere the digital transition movement is taking over, and it's time that the IT teams should be strengthened enough [...]
"Optimize the resource, do more with less." If this statement seems impossible to believe for the manufacturing sector, reconsider; after all, we live in the era of the Fourth Industrial Revolution. The revolution is marked by the digital transformation of value-creating processes in manufacturing, production, and associated industries. The term "smart factories" [...]
The healthcare industry is beyond just mere indulgence of patients and doctors; it is a complex ecosystem that includes a wide range of tasks, such as organizing appointments, collecting data, and managing bills or payments. While technology cannot diagnose or treat illnesses, it may undoubtedly play a big part in assisting [...]
The top technology trend for 2021, according to IT research and consultancy company Gartner, was hyperautomation. And, as we stand in mid-2022, it is by no means slowing down! Hyperautomation has been anticipated to be the upcoming super catalyst for the corporate sector's digital revolution as it aspires to bring all [...]
If you provide your consumers with a terrific experience, they'll spend more money with you, stay loyal, and tell their friends about it. And that is the ultimate achievement for all organizations globally. However, not a lot of organizations can ace this game. Call it an experience disconnect: businesses boast the [...]
In the era of value-based healthcare, organizations are looking for innovation in healthcare with RPA, AI and automation technologies. We all have seen how functions ranging from diagnostics and pharmaceuticals to appointment scheduling and doctor-patient communication are all being enhanced by using automation algorithms all the way across the sector. But [...]
The product of human judgment and scientific evidence has always been a part of healthcare. Artificial intelligence (AI) advancements are bringing those two aspects closer together than ever before, and the business is feeling the effects. Data-based artificial intelligence is defined as computer systems capable of performing activities that normally require [...]
Organizations and business leaders today are looking for opportunities to accelerate employee experience, right from employee onboarding to assisting the new employees to sort out their IT support issues. Because in the hyper-digital era, the customer today demands faster access to information without any friction or long wait times. Generally, service [...]
Chatbot technology plays a critical role in healthcare by smoothly connecting healthcare practitioners, patients, and insurance companies with minimal human intervention. The objective is to automate repetitive operations in order to save time and money while maintaining a positive and impactful patient experience.However, the key function of conversational AI in healthcare is [...]
