The inception of online banking has revolutionized customer access to accounts and transactions through personal computers and smart devices. Subsequently, mobile banking emerged in the 2000s, empowering customers to conduct transactions conveniently on their smartphones. In today's banking industry, diverse forms of AI, notably machine learning (ML), play a pivotal role [...]
The worldwide adoption of automation technology is just increasing with every passing year. We all have seen the impact of RPA in banking, healthcare, IT, insurance, and many other industries so far. Right from customer onboarding to KYC, RPA has been able to do it all for enterprises. But now enterprises [...]
With the rising competition in the market, enterprises today no longer want to limit their abilities to traditional automation. In the latest technology trend, organizations are looking for intelligent automation tools to solve business challenges and increase productivity, efficiency, and accuracy that offer multiple benefits to the organization. CIOs and IT [...]
In the realm of healthcare, revenue cycle management (RCM) encompasses the comprehensive process that providers, such as hospitals and healthcare systems, undertake to monitor and capture revenue associated with patient interactions. Commencing as early as when a patient schedules an appointment, the RCM healthcare workflow unfolds through various stages, including payer communications, [...]
Healthcare providers deal with a high volume of crucial patient documents, medical records, electronic health records, billing documents, claims insurance data, and many others each year. All this data necessitates manual review to understand their contents and relevant context accurately. This labor-intensive process is time-consuming and entails substantial financial investment on the [...]
The insurance industry heavily relies on standardized processes and systems, making it vulnerable to fraudulent activities. With the implementation of new digital initiatives, the occurrence of fraud has increased, posing a significant threat. According to a survey conducted by Deloitte India, the surge in fraud cases can be attributed to three [...]
Intelligent Document Processing: The Complete Guide As we step into the sixth decade of the information age, data has emerged as a valuable currency in the business world. However, a large portion of a company's data is in an unstructured format, primarily consisting of written text [...]
We all know that businesses run on conversations; just think how far you can go in a day without doing a message, email, or another mode of communication. Irrespective of industries, customers always contact service desk agents for any query. Every interaction, whether it's through phone calls, emails, or face-to-face discussions, [...]
The use of technology has permeated every aspect of human life as our dependency on tech products for quick resolution is constantly increasing. Rapid digitalization across industries over the past two to three years has changed the fundamentals of how firms run, especially after the pandemic. By providing a seamless omnichannel [...]
Table of Contents Introduction Being a cornerstone of loan application processing, bank statement analysis is a time-consuming and labor-intensive process. Bank statement analysis is the process of reviewing and analyzing a bank statement to gain insights into a person or organization's financial situation. The [...]
