RBI has made mandatory to comply with the Bank Secrecy Act and should implement Anti-Money Laundering (AML) rules. The purpose of the AML rules are to help detect and report suspicious activities including the predicate offenses to money laundering such as securities fraud, market manipulation, etc. The latest technologies like Robotic Process Automation (RPA), machine [...]
Several Organizations have leveraged the RPA solutions for standardizing the Hiring and sourcing and have explored the new robotization, answers for unifying and streamlining the mundane task to ensure the step- by- step processes are carried out efficiently. Sadly, it is very typical for new hires to encounter a massive stack [...]
RPA is rapidly growing market with technologies that are still unknown to many potential buyers regarding solutions, features, supporting frameworks, commercials and deployment models etc. Selection of RPA tool should be based on your business requirement, required features, application compatibility with the tool and expected outcomes, etc. While using RPA tool, [...]
The success of any business lies in its Customer relationship management strategies. With the advancement of cognitive technologies such as artificial intelligence, chatbot, natural language processing (NLP), intelligent automation of customer care services has become priority for businesses. AI has been integrated within the platforms that aid in the smooth running of [...]
HR is one of the most people-centric business functions and works on attracting, developing and retaining the employees who help the business grow. To optimize the HR processes that extend across different geographies and that must meet with parameters of compliance, recruiting and rules & regulations, high-performing HR departments have been [...]
Dubai, May 18, 2017 The awards included the 'G2G Service of the Year' for Robotic Agent and 'G2C Service of the Year' for AI service Saad, as well as the 'Leadership in Digital Transformation Award' for H.E. Dr. Aisha bint Butti bin Bishr. Attended by more than 200 government official and [...]
Insurance sector has always been facing numerous challenges, whether its profits, regulations or compliance; this has led to the birth of ‘Digital Insurers’. Yes! Digital Insurers are the ones for whom customer experience and operational efficiencies matter a lot. Like other industries digital insurers leverage technology to respond quickly to customers’ [...]
Shift Left is about moving higher cost services delivery channels to lower cost delivery channels. Automation along with self-service can be the best delivery channel – lower in cost and higher is customer satisfaction due to faster speed of response and lesser errors. Password reset can be one of the first [...]
