Bot minutes per workflow execution is a difference in time (in minutes) between end time and the start of a workflow. Every time a workflow is executed, the bot minutes are consumed.
You can calculate the average time in minutes required for the tasks (part of the process which you plan to automate) when done manually. The automated task is completed by the Bot mostly in less time compared to done by a human. Hence, Bot minutes consumed will be less compared to minutes required when the task is done manually.
You can calculate monthly Bot minutes based on minutes require per automated task execution multiplied by the number of times you will execute these tasks in a month.
We provide self-paced video-based training and certification for free. We also offer instructor-led public training classes for free. You may or may not need to know programming based on the type of task you are planning to automate.
You can automate simple tasks without knowing programming in depth.
We provide full handholding support during the onboarding phase on phone / Email / Web meetings. The details of our handholding support are available in the pricing plan table above.
AutomationEdge provides free as well as premium steps in the developer studio. A step is considered consumed post it has been executed once in the workflow. Many steps are free for consumption (e.g., calculator step, Java Scripting step, database operations related steps, etc.).
Premium steps are as follows.
– Connector Steps: API-based connectors built for IT systems (e.g., BMC Helix, Remedyforce, ServiceNow, VMWare) or Business applications.
– Scripting Steps: Powershell, SSH steps which are commonly used in IT automation, and a few other scripting language steps (e.g., Java, Python, etc.)
You can calculate the number of tasks performed per category of IT ticket resolution. You can come up with a number of premium steps you will need per ticket category and an average number of tickets per ticket category. You need to multiply the number of premium steps required per category by the total number of tickets per month in that category to arrive at the total premium steps use that you need for ticket resolution for that particular category per month. Typically you will need two premium steps (e.g., one for connecting to the ticketing system and one for connecting to the target system using Powershell or target system connector) per IT ticket resolution.
For Email contact center automation:
You will consume one premium step every time you make a prediction or extract intent/entity from an email.
You can refer to the Resources page on the AutomationEdge website or post your questions on the community portal community.automationedge.com or send an email to us at email@example.com
“AutomationEdge RPA Bot (We named Neo) has helped us automate routine tasks to increase operational efficiency by over 95% and reduce 75% of manual efforts. Also, our employees are able to increase their productivity and income by working on critical tasks. Bot is a reliable asset for us. Having a digital assistant is like employing 24/7 help that works without leaves and breaks. AutomationEdge is a fantastic RPA platform for Automation.”
Dr. Andy Doshi, President Pain Care Physicians
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