Experience: 5-8 years
Location: Mumbai, Maharashtra (Work from Office)
Responsibilities:
- Customer Engagement & Solution Consulting
- Collaborate closely with the sales team to understand customer pain points, business processes, and automation opportunities.
- Conduct discovery sessions, workshops, and assessments to evaluate the customer’s automation maturity and identify suitable Hyperautomation use cases.
- Work with stakeholders at all levels, including business, IT, and compliance teams, to build a strong business case for automation adoption.
- Solution Design & Presentations
- Design end-to-end Hyperautomation solutions by integrating RPA, AI, Process Mining, Intelligent Document Processing (IDP), and API-based automation.
- Develop tailored presentations, case studies, industry-specific use cases, and Proof of Concepts (POCs) that highlight ROI and business impact.
- Deliver engaging product demos, prototypes, and solution walkthroughs to prospects and customers.
- Showcase the capabilities of low-code/no-code automation platforms and how they align with the client’s business objectives.
- Proposal Development & Sales Enablement
- Collaborate with sales, marketing, and product teams to craft technical proposals, RFP/RFI responses, and value proposition decks.
- Help in pricing, effort estimation, and solution feasibility discussions with internal stakeholders.
- Support the partner ecosystem (system integrators, consulting firms, etc.) in positioning our Hyperautomation platform.
- Technical Expertise & Industry Knowledge
- Provide technical advisory and best practices for the seamless integration of automation solutions with core banking systems, CRM, ERP, and other enterprise applications.
- Work with IT and security teams to ensure compliance with data privacy, security standards, and regulatory requirements in BFSI.
- Stay updated on emerging trends in Hyperautomation, AI, Generative AI, process mining, and workflow automation.
- POC Management & Customer Success Collaboration
- Lead the development, execution, and evaluation of POCs/Pilots to demonstrate tangible business outcomes.
- Track and measure KPIs, automation success metrics, and impact analysis post-implementation.
- Collaborate with Customer Success teams to ensure smooth handover from pre-sales to post-sales.
Qualifications & Skills:
- Must-Have:
- Experience: 5-8 years of experience in Pre-Sales, Solution Consulting, or Business Analysis in Hyperautomation, RPA, AI, or BFSI technology solutions.
- Industry Knowledge: Strong understanding of banking, payments, financial compliance, lending, and insurance operations.
- Consulting & Problem-Solving Skills: Ability to analyze complex business workflows, map automation opportunities, and provide value-driven recommendations.
- Presentation & Communication Skills: Strong client-facing skills with the ability to engage C-level executives, business leaders, and IT decision-makers.
- Good to Have:
- Technical Exposure: Hands-on experience with RPA tools (UiPath, AutomationEdge, Blue Prism), AI/ML models, workflow orchestration, or API-based automation.
- Process Mining & IDP Knowledge: Understanding of process mining tools (Celonis, UiPath Process Mining) and document automation solutions.
- Certifications: Industry certifications in RPA, Hyperautomation, ITIL, or Agile methodologies.
Why Join Us?
- Work with a leading Hyperautomation platform and help BFSI clients digitally transform their operations.
- Opportunity to interact with top banks, fintech firms, and financial institutions globally.
- A collaborative, innovative, and high-growth work environment with career advancement opportunities.