Leverage Gen AI and Automation for Employee Support
AutomationEdge can revolutionize your employee experience by providing self-service with GenAI and automation. Improve IT staff productivity by eliminating their repetitive tasks like software install, password reset and many more!
Trusted by small
and large business
around the world
Trusted by small and large business around the world
AutomationEdge Employees Support to Improve Productivity
Our AI- powered employee support automation solutions enables the workforce to get the help they need, right when they need it, so they can focus on driving the business forward. Streamline your business with AI-powered support, knowledge search, and automated workflows.
Key features include:
- Omni-channel support across Microsoft Teams, web chat, mobile app, SMS text and Voice Call
- Understanding of complex, natural language requests
- Multilingual interface supporting multiple languages
- Seamless integration with your existing enterprise systems
- Built-in analytics to measure and optimize performance
Gen AI-powered Employee Support Automation with AutomationEdge
AutomationEdge offers ready-to-use solutions to automate workflows and reduce employee burden, allowing them to focus on higher-value activities. Chatbot easily integrates with your ITSM, HRSM and finance systems and triggers backend workflows to fulfill employee requests like password resets, PTO requests, or expense approvals.
Benefits of AutomationEdge’s Employee Support Solutions
Benefits of AutomationEdge’s Employee Support Solutions
Extend Digital Experience to Employees and Improve Efficiency of Operations
AI Copilot Studio
You can build dialogs and provide conversation experience to your employees with AI Copilot studio. With conversational interface, you will be able to deflect lot of requests and queries which come to IT, HR, Finance and other departments to Digital Assistant.
Gen AI copilot understands complex requests and complete the tasks with automation at backend to provide self-service to employees.
Enterprise Knowledge Search
Our Gen AI-powered search lets you ask questions in natural language and get tailored, relevant results based on your preferences. All while keeping your organization’s data secure and private.
Process Automation Studio
With our No-code to Pro-Code process automation studio, you have flexibility of building automation workflows with drag and drop approach without needing write a single line of code or using our script plugins to bring your existing codes in centralized workflows.
Our process automation studio let us you build automations using out of box connectors, custom integrations using APIs or UI automation using RPA.
Employee Ticket Automation
With the help of proprietary intelligent algorithms using the latest deep learning and neural network mechanisms, AutomationEdge helps to understand from various parameters like true category of tickets, automation potential across service requests, incidents and enquiries, knowledge document needs and so on.
This data discovery for IT ticket data will highlight the automation candidates and chart out a path for automation journey.
Employee Notifications and Approvals
Requests from employees require approval for fulfilment. AutomationEdge addresses the issue with the Push Notification feature. Create new approval flows for any use case and receive requests, respond, and check progress directly from your chat platform.
AI Copilot Studio
You can build dialogs and provide conversation experience to your employees with AI Copilot studio. With conversational interface, you will be able to deflect lot of requests and queries which come to IT, HR, Finance and other departments to Digital Assistant.
Gen AI copilot understands complex requests and complete the tasks with automation at backend to provide self-service to employees.
Enterprise Knowledge Search
Our Gen AI-powered search lets you ask questions in natural language and get tailored, relevant results based on your preferences. All while keeping your organization’s data secure and private.
Process Automation Studio
With our No-code to Pro-Code process automation studio, you have flexibility of building automation workflows with drag and drop approach without needing write a single line of code or using our script plugins to bring your existing codes in centralized workflows.
Our process automation studio let us you build automations using out of box connectors, custom integrations using APIs or UI automation using RPA.
Employee Ticket Automation
With the help of proprietary intelligent algorithms using the latest deep learning and neural network mechanisms, AutomationEdge helps to understand from various parameters like true category of tickets, automation potential across service requests, incidents and enquiries, knowledge document needs and so on.
This data discovery for IT ticket data will highlight the automation candidates and chart out a path for automation journey.
Employee Notifications and Approvals
Requests from employees require approval for fulfilment. AutomationEdge addresses the issue with the Push Notification feature. Create new approval flows for any use case and receive requests, respond, and check progress directly from your chat platform.
All-in-One Employee Hub
Stay Informed, Engaged, and Financially Empowered
Integrate and Automate Your Applications
..And many more
Integrate and Automate Your Applications
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