Conversational IT

Smarter Conversations.
Instant Resolutions.

Conversational IT

Smarter Conversations.
Instant Resolutions.

Why Use AutomationEdge
For Conversational IT?

AutomationEdge Conversational IT is a single pane window for personalized and instant support to employees’ IT issues.

With the channel of your choice like MS Teams and Slack, AutomationEdge enable the employees for autonomous IT support.

The Powerful pre-built AI automates service fulfillment and does end to end automation with an autonomic resolution of the IT tickets, quicker than anyone else.

You Live In Chat,
Now Work In Chat

Your favorite Chat channel is now your IT service desk too.

How many times are we interrupted during the
day by pings, notifications, emails. We need fewer
interruptions, not more. Conversational IT does
not break your stream of work.

No need to visit another app to get IT support.
You can do it right where you are…

You Live In Chat, Now Work In Chat

Your favorite Chat channel is now your IT service desk too.

How many times are we interrupted during the day by pings, notifications, emails. We need fewer interruptions, not more. Conversational IT does not break your stream of work.

No need to visit another app to get IT support. You can do it right where you are…

Helps You Help Yourself

Self-service

Conversational IT understands the natural
nuances of context and language allowing
employees to resolve their own IT issues referring
to past tried and tested resolutions.

Helps You Help Yourself

Self-service

Conversational IT understands the natural nuances of context and language allowing employees to resolve their own IT issues referring to past tried and tested resolutions.

Say Adios To FOMO

Get Notified

Never miss out on tasks or events that nudge you
to get going. This may be an imminent password
reset or a mandatory certification training or..

Say Adios To FOMO

Get Notified

Never miss out on tasks or events that nudge you to get going. This may be an imminent password reset or a mandatory certification training or..

Agent Assist Saves The Day

An AI Assistant for Agents

What if your Service Desk agent can get added intelligence with the ticket. Not just that, what if AI could recommend a resolution to the agent right then and there.

Possible due to the power of AI and ticket intelligence.

Agent Assist Saves The Day

An AI Assistant for Agents

What if your Service Desk agent can get added intelligence with the ticket. Not just that, what if AI could recommend a resolution to the agent right then and there.
Possible due to the power of AI and ticket intelligence.

Your Enterprise Needs Power Of Scale On Demand

Do not get caught when a Black Friday event hits you.
Your enterprise meets it with gusto because your platform scales and delivers without adding headcount.

Your Enterprise Needs Power Of Scale On Demand

Do not get caught when a Black Friday event hits you.
Your enterprise meets it with gusto because your platform scales and delivers without adding headcount.

What Our Industry Gurus Think…

Niche Player

Magic Quadrant for RPA 2019

Leader

IT Automation 2020

Intelligent Automation

Mentioned in Hype Cycle for I&O Automation 2021

Major Contender

Peak Matrix for RPA 2020

Customer Testimonials

Learn How Mashreq Bank
Improved Its Customer Satisfaction
Scores By 75%.

Learn How Mashreq Bank
Improved Its Customer Satisfaction
Scores By 75%

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