EVV Update Bot

Reimagine Electronic Visit Verification with Automated EVV Update Process

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EVV Update Bot

Reimagine Electronic Visit Verification with Automated EVV Update Process

Request Demo

How Does EVV Update Bot Works?

Electronic Visit Verification (EVV) for home care ensures accurate tracking of caregiver visits through technology, promoting transparency and accountability. The 21st Century Cures Act mandates EVV for Medicaid-funded personal care and home health services, with federal standards like client and caregiver identification and time tracking.

Instead of relying on manual updates, an EVV Update Bot automates the process by seamlessly interacting with caregivers and clients to update essential shift and service details directly in the EMR system.

Steps of Automated EVV Update Process

Minimize administrative efforts by 90% in making calls and sending texts.

Collect preference details for caregivers and clients, including communication mode and language.

Reach out to caregivers via phone or SMS to precisely capture missing shift details.

Communicate with clients through phone or SMS to confirm updated shift details.

Submit client-verified shift details to an administrator for the final update in the EMR system.

Steps of Automated EVV Update Process

Advantages of EVV Update Bot

Reduce 90% administrative efforts in calling & texting

Offer multi-language support including English, Russian, Spanish, French, Arabic, etc.

Compatible with both basic phones and smartphones

Multichannel communication: Voice, SMS, Chat, and Email

Compatible with any EMR system or state aggregator

A user-friendly solution for both clients and caregivers

EVV and Point System Dashboard Makeover with AutomationEdge’s CareFlo

“EVV Automation has allowed Devoted Guardians to place its focus on quality of care vs managing manual work. It’s all possible because of AutomationEdge. With the AutomationEdge solution, all these critical processes run consistently and accurately behind the scenes on time with 100% accuracy.”

Aaron Sinkyin
CEO, Devoted Guardians

Request a demo to see them in action.