How Does EVV Update Bot Works?
Electronic Visit Verification (EVV) for home care ensures accurate tracking of caregiver visits through technology, promoting transparency and accountability. The 21st Century Cures Act mandates EVV for Medicaid-funded personal care and home health services, with federal standards like client and caregiver identification and time tracking.
Instead of relying on manual updates, an EVV Update Bot automates the process by seamlessly interacting with caregivers and clients to update essential shift and service details directly in the EMR system.
Steps of Automated EVV Update Process
Minimize administrative efforts by 90% in making calls and sending texts.
Collect preference details for caregivers and clients, including communication mode and language.
Reach out to caregivers via phone or SMS to precisely capture missing shift details.
Communicate with clients through phone or SMS to confirm updated shift details.
Submit client-verified shift details to an administrator for the final update in the EMR system.
Steps of Automated EVV Update Process
Advantages of EVV Update Bot
