CogniBot
AI ChatBot For Business Conversations
AI-powered conversations on the channel of your choice.
AI Chatbot with Automation & Integration Capabilities for Employees and Customers
AutomationEdge CogniBot is AI service available on cloud and on-premise. CogniBot applies machine learning intelligence to conversational text to understand the user intent.. CogniBot allows you to generate dialog without needing to write single line of code. It has ability to help you build industry-specific skills with effective disambiguation. CogniBot supports different channels including web, Microsoft Teams, Slack, Facebook, Email and many more.
Now your employees, customers and partners can use chatbot to check invoice status, leave balance and order a new service with combined strengths of conversational AI, RPA, workflows and API integration in AutomationEdge platform.
What Can CogniBot Do?
Rich Experience
Fast, efficient and accurate resolution and next step suggestions to query increases the user experience and trust
Empower Team
Request assignment and repetitive queries can be automated to free teammates for critical tasks
Availability
Virtual assistants are available round the clock without breaks to attend user queries in need
Follow up
Query status updates and customer follow ups can be automated to increase user satisfaction.
Rich Experience
Fast, efficient and accurate resolution and next step suggestions to query increases the user experience and trust
Empower Team
Request assignment and repetitive queries can be automated to free teammates for critical tasks
Availability
Virtual assistants are available round the clock without breaks to attend user queries in need
Follow up
Query status updates and customer follow ups can be automated to increase user satisfaction.
The Only Conversational AI And Automation Platform You’ll Ever Need
75% Improvement In Customer Satisfaction Rating90% Reduction In Employee Wait Time50% Of Tickets With End-to-End AutomationNew Revenue Channel Created With Conversational AI
The Only Conversational AI And Automation Platform You’ll Ever Need
75% Improvement In Customer Satisfaction Rating90% Reduction In Employee Wait Time50% Of Tickets With End-to-End AutomationNew Revenue Channel Created With Conversational AI
Cognitbot- A Virtual Agent
for IT and Business
AutomationEdge Cognibot is an AI agent available on-premise and on the cloud. CognitBot uses Machine Learning algorithms to understand the user intent just by analyzing input text.
Also, it allows enterprises to generate a dialog without writing a single line of code. With industry-specific skills, it supports multiple channels like Web, Microsoft Slack, Facebook, Email, and many more.
CogniBot frees up employees and IT support staff to handle common service requests and deliver great customer service.
Customer Testimonials
