Conversational RPA
Smarter Conversations, Instant Resolutions with AI and Automation
Why AutomationEdge Conversational RPA?
AutomationEdge Conversational RPA enables employees and customers with a single window for all their HR, accounts, operations, support and other issues with personalized and instant resolution.
Provide users a great experience with Omni-channel support. The user can use the channel of their choice like MS Teams and Slack, AutomationEdge enable the employees for autonomous IT support.
The Powerful pre-built AI automates request resolution and does end to end automation, quicker than anyone else.
How Does It Works
Your Chat Channel Is Now
Your Help Desk Too
Conversational RPA provides an Omni-channel
experience to your employees and customers.
Empower your existing chat channel like
MS Teams, Slack, Chatbot, web forms or
email to become enterprise help desk.
Your Chat Channel Is Now Your Help Desk Too
Conversational RPA provides an Omni-channel experience to your employees and customers. Empower your existing chat channel like MS Teams, Slack, Chatbot, web forms or email to become enterprise help desk.
Understands Context and
Language Nuances
Conversational RPA understand the natural nuances
of context and language using natural language
processing to provide delightful experience to
employees and customers.
Understands Context and Language Nuances
Conversational RPA understand the natural nuances of context and language using natural language processing to provide delightful experience to employees and customers.
Instant Resolutions
Automate business process with RPA
Automate employee and customer service
requests from HR, Accounting, Admin
or any other function with RPA.
Use from our 400+ ready integrations or
build your own to automate requests in
almost any enterprise application.
Instant Resolutions
Automate business process with RPA
Automate employee and customer service requests from HR, Accounting, Admin or any other function with RPA.
Use from our 400+ ready integrations or build your own to automate requests in almost any enterprise application.
Don’t Miss On Important Events
Get notified
Never miss out on any important event like mandatory training, license renewals or routine checkups. Get notified before it’s too late and on the channel you will not miss.
Too Complex? Handoff To Agent
Some processes are complex and need
human intervention. No problem.
It’ll assign request to human agent if too
complex or notify and wait for human for
actions like approval to pick up where left.
Too Complex? Handoff To Agent
Some processes are complex and need human intervention. No problem.
It’ll assign request to human agent if too complex or notify and wait for human for actions like approval to pick up where left.
Agent Assist For
Efficient Human Agents
Agent assist helps human agent to become efficient
and super fast in their work by doing the mundane
tasks like searching for relevant knowledge article
and providing ticket intelligence.
Agent Assist For Efficient Human Agents
Agent assist helps human agent to become efficient and super fast in their work by doing the mundane tasks like searching for relevant knowledge article and providing ticket intelligence.
Smarter Every time
Conversational RPA has an always learning
AI Engine. It learns from every interaction
and feedback from the users making it
more and more efficient.
Smarter Every time
Conversational RPA has an always learning AI Engine. It learns from every interaction and feedback from the users making it more and more efficient.
Email Contact Center Automation
Give your customer a joy of human interactions and instant query resolution with conversational AI and RPA. Automate response and resolution without human interaction.
Describe how email contact center automation is useful to companies who support their customers on email . for example SOA for banks, address change for insurance, complain email to telecom or request email from employees or status check of payment from suppliers on email
Email Contact Center Automation
Give your customer a joy of human interactions and instant query resolution with conversational AI and RPA. Automate response and resolution without human interaction.
Describe how email contact center automation is useful to companies who support their customers on email . for example SOA for banks, address change for insurance, complain email to telecom or request email from employees or status check of payment from suppliers on email
Employee Communication
You want communicate to all the employees or select group of employee or individual employee then chat can be best channel. Our workflow and automation engine can identify possible issue which employee or set of employees can face. Or you simply want to communicate to all employees change and policy and you want to them to adhere to the policy by following certain step, our solution can help you in all these areas.
Employee Communication
You want communicate to all the employees or select group of employee or individual employee then chat can be best channel. Our workflow and automation engine can identify possible issue which employee or set of employees can face. Or you simply want to communicate to all employees change and policy and you want to them to adhere to the policy by following certain step, our solution can help you in all these areas.
No Code Visual AI Dialog Flow Studio
The Dialog Designer enables users to create rich, engaging and powerful conversations without having to worry about complicated behind-the-scenes coding part. You can simply define how you want the chatbot to respond to what conditions. AI Studio takes care of converting all of these instructions in the required coding format behind the scenes and feeds those to your chatbot.
No Code Visual AI Dialog Flow Studio
The Dialog Designer enables users to create rich, engaging and powerful conversations without having to worry about complicated behind-the-scenes coding part. You can simply define how you want the chatbot to respond to what conditions. AI Studio takes care of converting all of these instructions in the required coding format behind the scenes and feeds those to your chatbot.
No Code Visual RPA and API Workflow Studio
AutomationEdge Process Studio is a development platform for everyone where anyone can design their bot. Whether you are a business user who wants to automate their daily repetitive task or you are a DBA who wants to automate some DB maintenance tasks by writing SQL queries or you are pro developer who loves to burn their fingers and write code for complex scenarios, Process Studio has something for everyone.
No Code Visual RPA and API Workflow Studio
AutomationEdge Process Studio is a development platform for everyone where anyone can design their bot. Whether you are a business user who wants to automate their daily repetitive task or you are a DBA who wants to automate some DB maintenance tasks by writing SQL queries or you are pro developer who loves to burn their fingers and write code for complex scenarios, Process Studio has something for everyone.
Employees in Sales and contact center are directly facing
your customers. You don’t want to be constrained by rigid
systems, not having enough handy access to data when
interacting with customers, myriad of systems to connect
to meeting customer expectations.
Enhance customer experience with the power of
Conversational AI + RPA + Integrations.
Employees need to interact with their HR, IT, Accounts, Admin
and other departments for common asks like leave balance,
compensation, policies , accesses , reimbursement, onboarding,
common queries, updating data in core systems,
generating contracts, etc.
Conversational RPA helps provide delightful experience to
employees with smarter conversations and instant resolution.
Customer Testimonials
