United Kingdom, May 13, 2021 – AutomationEdge, being the leading automation innovator, has recently partnered with UK-based ITSM consulting leader Xcession.
The collaboration is aimed towards strengthening Xcession’s RPA capabilities with AutomationEdge’s superior knowledge and expertise. The partnership is set to achieve new heights of novelty and success across the IT industry, focused on setting up new benchmarks for RPA deployment across the IT sector.
This integration is aimed to improvise Xcession’s ITSM offerings, enabling them to manage the requests better with RPA at the rescue. The partnership will not only bring about business optimization but also enhance employee satisfaction and customer experience. And the scope is not only limited to ITSM; AutomationEdge and Xcession can automate a lot more processes beyond imagination.
This integration is aimed to improvise Xcession’s ITSM offerings, enabling them to manage the requests better with RPA at the rescue. The partnership will not only bring about business optimization but also enhance employee satisfaction and customer experience. And the scope is not only limited to ITSM; AutomationEdge and Xcession can automate a lot more processes beyond imagination.
We, on behalf of the AutomationEdge family, would like to welcome team Xcession, to walk on this incredible journey together!
“The integration between AutomationEdge and Xcession is aimed to transform the way the ITSM industry actually functions. This can create greater customer satisfaction with quick service. We are extremely excited about collaborating with our new partner.” said Uday Birajdar, CEO at AutomationEdge.
About AutomationEdge
AutomationEdge helps organizations automate mundane, rule-based, repetitive tasks and enables employees to focus on smart & intelligent decisions. With strong built-in capabilities of Artificial Intelligence, Natural Language Understanding (NLU), and Machine Learning (ML), RPA, Data integration, and iPaaS, it can automate both IT and business operations.
AutomationEdge is the only automation product mentioned in both the market guide reports of Gartner for RPA and for IT process automation. AutomationEdge is raked high in the top 5 players in the Gartner peer insight report. Helping companies across the continents, AutomationEdge has an impressive clientele from the likes of American Express, Airbus, Smart Dubai Government, COTY, ICICI Prudential, HDFC Bank, to name a few.
About Xcession
Xcession specializes in helping organizations improve service performance, quality and efficiency by providing consultancy, professional services, application managed services, support, and maintenance around ITSM products. Their passion is supporting businesses with planning, implementing, and managing their ITSM solutions whilst ensuring they can evolve with new technology and innovations.
With highly experienced people, the company understands which ITSM software is the best fit for the business, and more importantly, how to maximize its value. The company ensures that the solution delivers outcomes efficiently and effectively but also evolves by combining traditional ITIL service management best practices with best-of-breed products.
