Building and managing digital workplace has become a necessity for enterprises of all sizes. Employee work style has changed after working from home for a long time now. Their requirements and expectations will be different when they come back to the office.
IT leaders need to prioritize employee and user collaboration by leveraging automation of tools like MS Teams and their integration with Slack and Manage Engine.
AutomationEdge and Elitser (AutomationEdge Partner) together brings to you an informative webinar that will demonstrate how incident resolution at Manage Engine is moving from manual interaction to resolution without human intervention by integrating with Slack and AutomationEdge RPA.
You’ll learn how to:
- Elevate Manage Engine and Slack integration with AutomationEdge to improve employee and agent productivity.
- Reduce demand on Manage Engine help desk team and regulate support availability with automation.
- Enabling employees to manage and monitor tickets without logging in to the Manage Engine service desk.
- Automate up to 40% of Manage Engine tickets.
- Reduce ticket resolution cost by 190x.