Webinar On

Power your Cherwell Self-Service with MS Teams and AutomationEdge

Wed, Nov 10, 2021 | 11:00 AM CST

Webinar On
Power your Cherwell Self-Service with MS Teams and AutomationEdge
Wed, Nov 10, 2021 | 11:00 AM CST

With enterprises now adapting to messengers like MS Teams with large numbers of staff working from home, building a digital workplace is no more an option but a necessity.

HR and IT leaders need to prioritize employee and user collaboration by leveraging automation of tools like MS Teams and their integration with Cherwell.

In this webinar we will introduce you to the unified automation platform that can empower your Cherwell application with MS Teams and AutomationEdge to automate IT and Non-IT tickets without adding new technology in your stack.

You use Cherwell system not only to handle IT function but other functions as well like HR, Admin, Accounts, Finance, Legal etc. Get ready to experience industry’s first automation tool which helps you automate both IT and Non-IT requests seamlessly.

AutomationEdge brings to you an informative webinar that will demonstrate how incident resolution at Cherwell is moving from manual interaction to resolution without human intervention by integrating MS Teams with automation and Chatbot.

Webinar will focus on:

  • Empower Cherwell and MS Teams integration with AutomationEdge to improve employee and agent productivity.
  • Reduce demand on Cherwell help desk and regulate support availability by automating up to 40% of mundane tickets.
  • Enabling employees to manage and monitor tickets without logging in to the service desk
  • End-to-end employee onboarding process automation (All tasks inclusive – IT and non IT)

Webinar Speakers

Hemanshu Rukadikar, Product Manager, AutomationEdge

Hemanshu Rukadikar,
Product Manager,
AutomationEdge

Jincy Oommen, Solution Consultant, AutomationEdge

Jincy Oommen,
Solution Consultant,
AutomationEdge

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