The world is witnessing a cross-industry digital transition, where tech infrastructure is expanding tremendously, and the IT frontline fighters are under immense pressure to support this massive increase while using the same resources. Everywhere the digital transition movement is taking over, and it's time that the IT teams should be strengthened enough [...]
The healthcare industry is beyond just mere indulgence of patients and doctors; it is a complex ecosystem that includes a wide range of tasks, such as organizing appointments, collecting data, and managing bills or payments. While technology cannot diagnose or treat illnesses, it may undoubtedly play a big part in assisting [...]
If you provide your consumers with a terrific experience, they'll spend more money with you, stay loyal, and tell their friends about it. And that is the ultimate achievement for all organizations globally. However, not a lot of organizations can ace this game. Call it an experience disconnect: businesses boast the [...]
In the era of value-based healthcare, organizations are looking for innovation in healthcare with RPA, AI and automation technologies. We all have seen how functions ranging from diagnostics and pharmaceuticals to appointment scheduling and doctor-patient communication are all being enhanced by using automation algorithms all the way across the sector. But [...]
The product of human judgment and scientific evidence has always been a part of healthcare. Artificial intelligence (AI) advancements are bringing those two aspects closer together than ever before, and the business is feeling the effects. Data-based artificial intelligence is defined as computer systems capable of performing activities that normally require [...]
Organizations and business leaders today are looking for opportunities to accelerate employee experience, right from employee onboarding to assisting the new employees to sort out their IT support issues. Because in the hyper-digital era, the customer today demands faster access to information without any friction or long wait times. Generally, service [...]
Chatbot technology plays a critical role in healthcare by smoothly connecting healthcare practitioners, patients, and insurance companies with minimal human intervention. The objective is to automate repetitive operations in order to save time and money while maintaining a positive and impactful patient experience.However, the key function of conversational AI in healthcare is [...]
Customer service is one of the most booming industries that has grown exponentially over the past decade and a half, getting valued at $350 billion. Good service is the key to increasing any company's revenue and market positioning. And modern-day organizations are going to great lengths to set it right! Traditional, [...]
IT Process Automation (ITPA) has grown increasingly important as digital infrastructure's importance in business expands. In many cases, this trend has resulted in more demand than IT help desks can adequately handle. Artificial intelligence (AI) may be of assistance in this case. Many companies have already understood the potential of AI [...]
Conversational AI refers to a defined set of technologies that enable human-like interactions between computers and humans through speech-enabled applications and automated messaging. By detecting speech and text, deciphering different languages, interpreting intent, and replying in a fashion that mimics human conversation, conversational AI can easily converse like a human. And [...]
