Faced with shrinking budgets and increasing IT demands, organizations are turning to IT Process Automation as a way to boost service desk efficiency, meet SLAs and reduce costs, but there is more that can be achieved apart from just automating IT tasks in Remedy.
This webinar will show you the unique unified automation platform to empower your existing Remedy application to automate the non- IT tasks on top of your existing IT tasks.
Join us to learn how processes for Admin, HR, Legal, Accounting and Finance can be automated using Remedy and Robotic Process Automation (RPA) seamlessly.
Webinar will focus on:
- RPA Overview
- Automating non IT – processes using Remedy drag and drop ready bots
- Automating routine and pedestrian tasks to improve turnaround time and reduce costs
- How automation is helping in streamlining processes & adhering to the compliance
- How you can leverage machine learning for your Remedy tickets classification
- How you can identify automation candidates based on data in your Remedy application
Who should attend?
- Remedy ITSM platform owner/Prime Movers
- Non-IT/Business function owners who are leveraging ITSM platform for request management
- Remedy user organizations who want get more ROI out of Remedy investment
- Remedy user organizations who want to automate Non-IT processes
- Remedy users who want to leverage AI in making their Remedy instance even more efficient