Our Anomaly Detection Bot meticulously analyzes vast transaction datasets to uncover hidden patterns indicative of suspicious activity. It excels in transaction monitoring, providing real-time surveillance and behavioral analysis to identify unusual activities. Moreover, it specializes in suspicious transaction monitoring, flagging anomalies through anomaly scoring, rule-based filtering, and machine learning, empowering you to investigate and mitigate potential threats proactively.

AutomationEdge’s AI-powered chatbots can guide new hires through onboarding process, answer frequently asked questions, and automate tasks like scheduling meetings or collecting documents. This frees up HR staff for more strategic tasks and ensures a smooth transition for new employees.

Chatbots can be integrated with communication platforms like WhatsApp and MS Teams to provide employees with 24/7 access to support for HR, IT, and finance queries. This improves accessibility, reduces wait times, and allows employees to get answers or resolve basic issues on their own schedule.

By integrating WhatsApp and MS Teams Chabot, banks can-

• Easily use the chatbot to extract employee onboarding files
• Enable employees to raise service tickets and FAQs
• Initiate resolution through MS Teams and WhatsApp
• Send messages to employees for the joining date one day prior

AutomationEdge offers its ready to use Aadhaar masking solution that enables you to upload the customer Aadhaar card images in bulk and get the folder full of masked images and output log files. AutomationEdge uses AI and intelligent document processing to generate masked images and modify them to suit the customer’s needs for style and masking. This also enables banking service staff to process KYC faster by using combination of technologies like OCR, NLP, and Machine Learning. These bots can extract relevant data for identity check from customer documents faster, identify risk areas with AI models and forward cases that require human intervention to a staff member.

This solution is backed by AI and IDP technologies to automatically extract data from receipts and compare it with bank account transactions. This eliminates manual data handling, saves time and reduces errors. Our Recon Bot streamlines reconciliation processes, including UPI, ATM, Nostro, debit card transactions, and remittances. Automating data extraction and comparison ensures accuracy, efficiency, and compliance while freeing up human resources for more strategic tasks.

Organizations need to effectively manage large volumes of complex, business-critical workloads across multiple applications and platforms. AutomationEdge with workload automation helps create end-to-end automated workflows that involve task sequencing, conditional logic, and cross-system coordination. Automation can range from simple tasks like file transfers or data backups to more complex operations, such as server provisioning or software deployments.

Fraud Management Bot is a game-changer for banks as it empowers institutions to effortlessly conduct comprehensive identity checks, meticulously scrutinize documents for authenticity, and vigilantly monitor transactions for suspicious activities aligned with Anti-Money Laundering (AML) regulations. By harnessing the power of AI and automation, banks can fortify their cybersecurity posture, detect anomalies swiftly, and mitigate financial risks proactively. This robust solution ensures compliance, protects customer assets, and safeguards the bank’s reputation.

This ready-to-use solution from AutomationEdge helps to analyze vast amounts of data on user access such as user activity logs, folder and application permissions and user roles and responsibilities. This analysis helps identify anomalies and potential risks, such as:

• Users accessing data outside their job function
• Dormant accounts with active access
• Excessive access privileges

It can identify unusual access patterns or unauthorized attempts, helping to prevent data breaches and ensure regulatory compliance.

Chatbots with AI capabilities handle a significant volume of customer inquiries related to account information, transactions, or basic troubleshooting. This frees up human agents for more complex issues and improves overall call center efficiency. By implementing RPA for contact center automation, banks can speed up agent productivity by automating data entry and integrate applications to make information available to agents at one click.

Ready-to-use automated workflows can analyze customer data, credit scores, and risk factors to automate the underwriting process for low-risk loans, mortgages and securities. This reduces turnaround times, improves customer experience, and allows underwriters to focus on complex or high-risk cases.

Automated salary processing bot revolutionizes payroll for banks by handling the entire process from start to finish. The intelligent bot efficiently collects, validates, and calculates salaries, ensuring accuracy and compliance. It seamlessly transfers funds to employee accounts, generates salary slips, and reconciles data, freeing up human resources for strategic tasks. With its robust automation capabilities, the bot significantly enhances speed, precision, and cost-efficiency in salary processing.

AutomationEdge offers specialized bots to streamline operations across various departments:

• IT Automation: Automates routine IT tasks like user provisioning, password resets, software installations, and incident management, enhancing service delivery and freeing IT teams for strategic focus.
• HR Automation: Optimizes HR processes by automating employee onboarding, offboarding, payroll, benefits, and data management. This empowers HR to concentrate on employee engagement and development.
• Finance & Accounting Automation: Accelerates financial operations through automation of invoice processing, expense reports, account reconciliation, and data entry. This improves efficiency and reduces errors in financial processes.

Our AI-powered bot ensures seamless adherence to complex regulatory mandates. By automating data extraction, analysis, and report generation, it streamlines compliance processes, reducing errors and risks. From KYC/AML checks to regulatory reporting, including CSITE, our bot offers robust capabilities. It monitors for suspicious activities, generates required reports, and provides real-time alerts, empowering banks to stay ahead of evolving regulatory landscapes and mitigate potential penalties.

Doc AI solution revolutionizes document-intensive processes within banks. By leveraging advanced AI and machine learning, it accurately extracts and validates data from various document types, including KYC documents (customer identification documents), NACH mandates, cancelled cheques, and NEFT/RTGS instructions. This automation significantly accelerates processing times, reduces manual errors, and enhances overall operational efficiency. Doc AI empowers banks to streamline customer onboarding, payment processing, and compliance functions, ultimately improving customer satisfaction and risk mitigation.

Our AI-driven loan processing bot streamlines the entire loan lifecycle, from application to disbursement and closure. It automates tasks such as data extraction, eligibility checks, document verification, and risk assessment for both secured and unsecured loans. By leveraging advanced analytics, the bot accelerates loan processing, improves accuracy, and enhances customer experience. Furthermore, it efficiently handles account closures, ensuring compliance with regulatory requirements and minimizing operational risks.