Invoices and bills are the most critical aspect of any business, but sadly they suck away a lot of time, money, and resources. Such a hurdle, when topped up with no scope for even the minutest error, results in making invoice processing an even mammoth task. And, like always, automation comes [...]
Conversational AI is gaining traction as a means of automating messaging and speech-enabled systems that provide human-like interactions between computers and humans, but these projects are notoriously difficult to complete. The speech features around customer discussion, email, and instant messaging are the three key modes of communication in every organization where [...]
In a familiar scenario, with month-end closing on the horizon, an excel sheet surfacing on the computer screen, and the steady tap of keyword stokes make financial analysts think why my organization didn’t automate. As per the IMA report," Around two-thirds of financial analysts said the heavy reliance on spreadsheets increases [...]
As the business dynamics go roller-coaster in the banking industry, customer expectations are changing at an unprecedented rate. Even though digital or app-based banking and RPA in financial services have taken over the BFSI industry, the tech-savvy customers want more – they want to progress towards a seamless banking experience on [...]
A growing number of administrative challenges continue to impede operational efficiency and patient satisfaction for healthcare providers. Some of the most common healthcare challenges that are grappling healthcare providers are- Continuous digitization of patient records Data regulation and compliance Growing EHR data entry and operational cost. Lack of integration support To [...]
RPA has created an unmissable ‘big bang’ in the world of technology, whereas no business can now stay away from using it. But, this bang-bang has created multiple loopholes across the industry, with newborn players launching girthy packages with varied services and pricing. The biggest roadblock that has restricted the RPA [...]
Hyperautomation is nothing but the broadening of legacy business process automation beyond particular processes. For example, Hyperautomation offers automation for nearly any repetitive action business users perform by combining AI tools with RPA. It even automates the already automated by finding the dynamic business processes and creating bots to automate them. [...]
Since its inception, the discipline of ITSM has seen significant changes and evolution. With the trend toward automation, the rise of artificial intelligence, and the push for digital transformation, ITSM is taking on a more prominent role in many organizations today. This is especially true now as many businesses are looking [...]
Any successful organization, especially one that is experiencing a digital transformation, must have IT automation as an ardent prerequisite. Orchestrating IT automation improves efficiency and can lead to a hyper-automation business model in which automation is present in all aspects of the company. Hyperautomation allows the entire business to run on [...]
In the era of instant messaging, instant resolutions, and “instant everything”, wouldn’t customers expect the same from IT service management as well? As customer-centricity is growing across the industry forward-thinking IT leaders are adopting automation tools such as chatbots, virtual assistants, and others However, the adoption of automation tools was not [...]
