Employee onboarding refers to the process of integrating and acclimating new employees into an organization. It involves providing them with the necessary tools, resources, and information to become productive members of the team while familiarizing them with the organization's culture, values, policies, and procedures. As per the report, 88% of organizations [...]
We all know that businesses run on conversations; just think how far you can go in a day without doing a message, email, or another mode of communication. Irrespective of industries, customers always contact service desk agents for any query. Every interaction, whether it's through phone calls, emails, or face-to-face discussions, [...]
The use of technology has permeated every aspect of human life as our dependency on tech products for quick resolution is constantly increasing. Rapid digitalization across industries over the past two to three years has changed the fundamentals of how firms run, especially after the pandemic. By providing a seamless omnichannel [...]
Should you automate your IT infrastructure? To answer this question, ask your IT team that do they have enough time to fulfill customer demands and maintain process efficiency. If their answer is no, then it's time to transform. As technology has moved in every business or industry, organizations require a vast [...]
Table of Contents Introduction Being a cornerstone of loan application processing, bank statement analysis is a time-consuming and labor-intensive process. Bank statement analysis is the process of reviewing and analyzing a bank statement to gain insights into a person or organization's financial situation. The [...]
Table of Contents What is RPA in Insurance? The insurance industry is one of the most heavily burdened, conventional and rigid to changes. However, considering the high customer demand for app-based or digital transactions, the industry players have started transforming their insurance operations [...]
The era of Generative AI has arrived. Ask why? Hold on to your excitement, as Generative AI is predicted to raise the global GDP by a whopping 7%. Generative AI, a branch of Artificial Intelligence, has taken over the entire world with extensive power to redefine the way businesses operate. Generative [...]
The healthcare industry is beyond just the mere indulgence of patients and doctors; it is a complex ecosystem that includes a wide range of tasks, such as organizing appointments, collecting data, and managing bills or payments. While technology cannot diagnose or treat illnesses, it may undoubtedly play a big part in [...]
The banking industry is undergoing a transformation since the pandemic and to make sure your business process is going in sync with current trends and technologies, it's important to have an eye on these trends as each trend has an capability to shift the banking landscape. And no matter what industry [...]
It's great to see that ChatGPT is becoming more popular among both businesses and customers all around the world. In one of our previous blogs, we talked about what ChatGPT is and how organizations can use it to improve their operations. We were happy to get positive feedback from our readers, [...]
